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Front Desk

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Paid vacation
Paid holidays
401K Program
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance

Job Description

Smile Exchange of Springfield is a well-established dental office dedicated to providing exceptional dental care and creating a welcoming environment for all patients. Known for its commitment to patient-centered service and a fast-paced, professional atmosphere, Smile Exchange of Springfield prioritizes both quality treatment and a positive patient experience. The practice has built a reputation for employing a compassionate team that strives to ensure every patient's visit is comfortable, informative, and efficient. Located in Springfield, this dental office offers a range of services delivered by skilled dentists and hygienists using modern techniques. The team is focused on fostering lasting relationships through... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years dental front desk experience
  • excellent communication skills
  • ability to multitask in a fast-paced environment
  • proficiency with phone systems and scheduling software
  • friendly and approachable demeanor
  • ability to maintain patient confidentiality

Job Qualifications

  • 2 or more years experience dental only
  • outstanding professionalism
  • high moral standards
  • a self-motivated work ethic
  • strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
  • driven personality to want to strive to be the best in your profession and provide the best care for our patients

Job Duties

  • Completes daily insurance verifications for all scheduled patients
  • greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit
  • serve as the face of the company offering friendly service to those entering the office or calling in on the phone
  • confirm all future appointments
  • assist patients with billing questions
  • submit insurance claims with proper attachments and narratives
  • follow-up with unscheduled care/treatment appointments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location