TownePlace Lincoln

Front Desk

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Positive work environment

Job Description

The hiring establishment is a reputable hotel operating within the hospitality sector, dedicated to delivering exceptional guest experiences. Hotels like this play a crucial role in the travel and tourism industry, providing accommodation, amenities, and services to travelers and tourists from around the globe. The company emphasizes a welcoming, professional, and guest-centric environment, designed to make every visit memorable and comfortable. This establishment is committed to upholding high standards of service, safety, and guest satisfaction through well-trained staff and efficient operational practices. The role is a full-time position under the supervision of the General Manager, focused on guest services with... Show More

Job Requirements

  • high school diploma or equivalent
  • previous hospitality or customer service experience preferred
  • proficiency in Microsoft Office
  • basic math skills
  • ability to communicate effectively
  • ability to maintain confidentiality
  • knowledge of safety and security protocols
  • ability to multitask and solve problems
  • positive attitude and professional demeanor

Job Qualifications

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • excellent communication and interpersonal skills
  • proficiency in computer operations including Microsoft Office
  • ability to perform basic math and handle financial transactions
  • knowledge of safety and security procedures
  • ability to multitask and problem-solve
  • positive and professional attitude

Job Duties

  • greet and register guests
  • manage reservations and modifications
  • perform hotel operator and concierge duties
  • handle guest complaints professionally
  • maintain confidentiality and professionalism
  • use persuasive selling techniques to maximize room revenue
  • carry out front desk responsibilities including cash control and balancing reports

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.