Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
team environment
flexible scheduling
Job Description
EBF is a dynamic and community-focused training facility that prides itself on fostering a culture of trust, positivity, and unity. At its core, the company values teamwork and growth, encouraging all team members to act with the highest level of integrity and enthusiasm. The organization believes that greatness stems from stepping outside comfort zones, embracing change, and collaborating as one to overcome challenges and achieve success. EBF’s mission is not just to be good, but to be the greatest, setting high standards for customer service and community engagement. They strive to leave every interaction better than it began, making a... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or frontline role preferred
- ability to work flexible hours including weekends and evenings
- strong interpersonal skills
- proficiency with basic computer applications
- reliable and punctual
- ability to maintain facility cleanliness standards
Job Qualifications
- Excellent communication skills
- ability to handle customer complaints professionally
- experience in customer service or related field preferred
- strong organizational skills
- ability to multitask and prioritize
- friendly and compassionate attitude
- basic knowledge of sales
- teamwork and collaboration skills
Job Duties
- Resolution of all customer service related issues
- serve as compassion police for the facility
- owner of the never leave unhappy law
- champion of facility cleanliness
- owner of pro-shop ordering, restocking and cleanliness
- greet and check in all members and guests
- sell all products and services
- field phone calls, complaints, concerns, and questions and route to appropriate person
- training-related to head trainer
- operations-related to FDM
- front desk-related to FDM
Job Qualifications
Experience
No experience required
Job Location
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