Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Positive work environment
Job Description
The hiring establishment is a reputable hotel that prioritizes exceptional guest experiences and professional service. As a key player in the hospitality industry, this hotel is dedicated to providing comfortable accommodations and outstanding customer service to all guests. Known for its welcoming atmosphere and attention to detail, the hotel strives to maximize guest satisfaction by maintaining high standards in every guest interaction. The company champions a positive work environment and encourages collaboration among its staff to ensure smooth operations across all departments. With a strong focus on safety, security, and quality, the hotel consistently meets federal, state, and OSHA guidelines,... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in guest service or hospitality
- excellent communication skills
- ability to maintain confidentiality
- ability to multi-task and solve problems
- basic math skills
- knowledge of safety and security procedures
- proficiency with computers and office equipment
- ability to handle cash transactions
- willingness to work flexible hours
- positive and professional demeanor
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication skills
- ability to multi-task and problem-solve
- proficiency in basic computer applications including Microsoft Office
- knowledge of hotel operations and policies
- ability to handle cash and perform basic math
- demonstrated ability to work effectively in a team environment
- training in safety and security protocols
Job Duties
- greet and register guests
- make and modify reservations
- perform hotel operator and concierge duties
- provide courteous and efficient service to guests
- handle and resolve guest complaints professionally
- maintain confidentiality
- multi-task and problem-solve effectively
- recognize and respond to safety or loss prevention incidents
- complete training in security, health, and safety
- coordinate with other departments for room status and repairs
- use persuasive selling techniques to promote rooms
- manage front desk responsibilities including transactions, cash control, and reports
- operate phone and office equipment
- understand hotel policies on cancellations, late check-outs, and special requests
- control room and master keys
- process lost and found items
- assist in training new staff
- support a positive work environment
- maintain knowledge of hotel products and services
- perform other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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