Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
accident insurance
critical illness coverage
Bereavement leave
Job Description
HealthCARE Express is a well-established healthcare organization operating across multiple states including Texas, Arkansas, Oklahoma, and Louisiana. They manage a network of 16 urgent care clinics, a specialty clinic, and a medical billing department. Known for providing exceptional and accessible healthcare services, HealthCARE Express emphasizes a patient-centered approach supported by a dedicated, team-oriented work atmosphere. The company values personal growth, fun, and professional development for its staff, creating an engaging and supportive work culture characterized by activities like monthly themed dress-up days to build morale and camaraderie.
The role of Director of First Impressions (D.O.F.I.), essentially the front desk rec... Show More
The role of Director of First Impressions (D.O.F.I.), essentially the front desk rec... Show More
Job Requirements
- Strong organizational skills
- great customer service
- effective communication skills
- familiarity with office duties and HIPAA
- basic computer knowledge
- ability to handle confidential information
Job Qualifications
- High school diploma or equivalent
- prior experience in customer service or reception preferred
- knowledge of basic computer systems and office software
- familiarity with HIPAA regulations
- strong communication and interpersonal skills
- ability to manage confidential information effectively
- organizational skills to maintain front desk operations
- willingness to learn and cross-train in related duties
Job Duties
- Greet patients and visitors warmly
- verify patient information accurately
- answer and direct phone calls professionally
- manage patient payments and process transactions
- scan and file patient documents securely
- verify patient insurance details
- maintain confidentiality and comply with HIPAA regulations
- keep clinic forms well-stocked and the front desk organized
- assist with patient requests and concerns
- participate in cross-training for additional clinic tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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