Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Positive work environment
Job Description
This job opening is for the position of Guest Service Representative at a well-established hospitality company under the supervision of the General Manager. The company is a hotel committed to providing exceptional guest experiences and high-quality services to travelers and visitors. The hotel prides itself on maintaining a professional and welcoming atmosphere, ensuring guests enjoy their stay from check-in to departure. This role is perfect for individuals passionate about hospitality, customer service, and working in a vibrant and guest-focused environment. As a Guest Service Representative, you will be the face of the hotel, responsible for greeting guests, registering their details,... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in guest services or hospitality
- strong interpersonal and communication skills
- ability to operate basic computer and office equipment
- proficiency in handling cash and credit transactions
- knowledge of safety and security protocols
- ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- experience in customer service or hospitality preferred
- strong communication skills
- proficiency in basic math
- ability to use Microsoft Office suite
- knowledge of hotel policies and procedures
- ability to multitask and problem-solve
- polite and professional demeanor
Job Duties
- Greet and register guests
- make and modify reservations
- perform hotel operator and concierge duties
- provide courteous and efficient service to guests
- handle and resolve guest complaints professionally
- carry out front desk responsibilities including guest transactions and cash control
- maintain key control and process lost and found items
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter