Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
Starting at $19/hr
Complimentary spa services
chiropractic care
wellness benefits
Generous product and retail discounts
paid training program
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
opportunities for growth
Performance-based raises
Job Description
Burke Williams Spa is a renowned family-owned luxury wellness establishment located in Santa Monica, with a legacy spanning nearly 40 years. Dedicated to providing a serene sanctuary for guests seeking rest, rejuvenation, and holistic wellness, Burke Williams offers an exceptional spa experience that combines top-tier customer service with a welcoming, transformative environment. Known for its commitment to stability and excellence, even in challenging times, Burke Williams continues to uphold its mission to transform each guest's day through expert care, personalized attention, and a passion for wellness. The company's ethos centers around the belief that true wellness encompasses more than just... Show More
Job Requirements
- Complete front desk training at Burke Williams training facility
- Ability to work in multiple departments including concierge, front desk, and spa attendant roles
- Ability to stand and walk for 95 percent of the shift
- Ability to lift items necessary for organizing and cleaning spa and retail areas
- Availability to work evenings, weekends, and holidays as needed
- Excellent customer service orientation
- Strong communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Proven experience in customer service or hospitality roles preferred
- Strong interpersonal and communication skills
- Sales experience or aptitude
- Ability to work in a fast-paced, luxury wellness environment
- Proficiency with scheduling and point-of-sale systems is a plus
- Demonstrated ability to work collaboratively in a team-oriented environment
- Passion for wellness and commitment to guest satisfaction
- Willingness to learn and complete Burke Williams' training program
Job Duties
- Create meaningful experiences by anticipating guests' needs and ensuring warm and welcoming interactions
- Engage and serve guests by building genuine connections and guiding them through membership programs, gift cards, spa services, and retail offerings
- Lead with expertise by confidently recommending services and products that align with guests' needs and turning moments into meaningful sales
- Ensure smooth operations by overseeing check-ins, transactions, scheduling, and maintaining an organized and inviting spa environment
- Collaborate and communicate effectively as a key connection between guests, team members, and leadership
- Support community outreach initiatives such as the Blue Heart Warrior and Hands for Hope Foundation
- Maintain cleanliness and organization of spa and retail areas as part of multi-department responsibilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter