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Hilton

Front Desk

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts

Job Description

We are a dynamic and client-focused organization committed to delivering exceptional service and fostering a welcoming environment for everyone who walks through our doors. Our company prioritizes professionalism, efficiency, and a positive atmosphere to enhance visitor and employee experiences alike. We operate in a fast-paced setting that requires a versatile and highly organized front desk team member who understands the importance of first impressions in building lasting relationships. As a vital part of our operations, we pride ourselves on maintaining a clean and organized reception area where all incoming guests, clients, and staff feel valued and well-attended to. Our team... Show More

Job Requirements

  • High school diploma or equivalent
  • associate degree preferred
  • previous experience in a front desk, receptionist, or customer service role is a plus
  • strong interpersonal and communication skills
  • proficiency with office equipment such as phone systems, printers, and computers
  • familiarity with Microsoft Office Suite and/or appointment scheduling software

Job Qualifications

  • High school diploma or equivalent
  • associate degree preferred
  • previous experience in a front desk, receptionist, or customer service role is a plus
  • strong interpersonal and communication skills
  • proficiency with office equipment such as phone systems, printers, and computers
  • familiarity with Microsoft Office Suite and/or appointment scheduling software

Job Duties

  • Greet and assist visitors, clients, and staff in a courteous and professional manner
  • Answer and direct incoming phone calls using a multi-line phone system
  • Manage check-ins, check-outs, and appointment scheduling if applicable
  • Maintain a clean, organized, and welcoming front desk and lobby area
  • Handle basic administrative tasks such as data entry, filing, and mail distribution
  • Monitor visitor access and maintain security protocols as needed
  • Communicate effectively with other departments to ensure smooth operations
  • Respond to inquiries and resolve complaints or direct them to appropriate personnel

Job Qualifications

Experience

No experience required

Job Location