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Front Counter / Customer Service Rep

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $16.00
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Benefits

Starting pay of 16 per hour
Training and support
Opportunity to grow within the company
Supportive team environment
Branded apparel provided

Job Description

Cesar Graphics is a well-established local print shop located at 2610 W Baseline Rd. Ste. 112 in Phoenix, AZ. Known for its high-quality printing services and customer-centric approach, Cesar Graphics caters to a diverse clientele requiring custom print solutions ranging from basic flyers to complex signage. As a community-oriented business, this print shop prides itself on delivering exceptional service and tailored products that meet the unique needs of each customer. The company fosters a supportive and collaborative workplace culture, emphasizing teamwork and continuous learning to keep pace with the dynamic print industry.

The role available at Cesar Grap... Show More

Job Requirements

  • Bilingual in English and Spanish
  • customer service experience
  • basic knowledge of Adobe Creative Suite
  • experience with QuickBooks
  • strong communication skills
  • organizational skills
  • ability to multitask effectively

Job Qualifications

  • Bilingual in English and Spanish
  • customer service experience in retail or service-based environments preferred
  • basic experience with Adobe Creative Suite including InDesign, Photoshop, and Illustrator
  • experience using QuickBooks for invoicing and estimates
  • strong communication skills
  • excellent organizational and multitasking abilities

Job Duties

  • Handle walk-in customers and assist with basic print-related questions
  • answer phones and provide information on products and services
  • keep up with email order requests and estimates
  • prepare estimates and quotes
  • create invoices and manage orders using QuickBooks
  • provide customers with updates on order status
  • perform basic graphic design tasks including simple file setup and formatting for print, exporting files correctly using Adobe Creative Suite, minor adjustments when needed
  • make simple copies and handle blueprint printing
  • communicate clearly with the production and design team
  • maintain an organized front counter and workspace

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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