Kotrba Enterprises Inc

Front Counter Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.25 - $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

fun work environment
Employee Discounts
flexible scheduling
team-oriented culture
development opportunities

Job Description

This job opportunity is with a franchisee of the Dairy Queen system, which means you will be employed directly by an independent business owner operating under the Dairy Queen brand rather than the corporate entities American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees possess the autonomy to make all employment-related decisions including hiring, wage, and work hour policies. Dairy Queen is a well-established and beloved quick-service restaurant chain recognized globally for its delicious treats like ice cream cones, Blizzards, and burgers. The culture within the franchisee-operated restaurants prioritizes creating positive memories for customers, known as fans, by providing... Show More

Job Requirements

  • communicate positively with fans and co-workers constantly during shifts
  • work well under pressure packed situations while maintaining a great attitude
  • comfortable standing for entire shift and able to lift 50 pounds
  • practice established food handling procedures and meet any local health regulations
  • exhibit good manners, proper personal hygiene, and promptness
  • have fun and maintain a positive attitude at all times

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience is an asset
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • team-oriented mindset
  • basic knowledge of food safety standards preferred

Job Duties

  • be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • enthusiastically greet and welcome fans to the Dairy Queen brand
  • assist fans with menu navigation and product ingredient questions
  • strive to exceed fan expectations and deliver fan first service through timely and quality service
  • calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • prepare treat products following restaurant, health, and safety standards and procedures
  • create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • at all times exhibit a genuine passion for excellence
  • perform other duties as assigned by management

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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