PNN INC

Front Counter Crew Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.25 - $17.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Positive work environment
team-oriented culture
Training and development opportunities
flexible scheduling
Employee Discounts
Opportunities for advancement
supportive management

Job Description

This job opportunity is with a franchisee of the Dairy Queen® system, a beloved and iconic global brand known for its delicious treats and fast, friendly service. It is important to note that you will be employed by the franchisee, an independent business owner authorized to operate under the Dairy Queen® brand, and not directly by American Dairy Queen Corporation or International Dairy Queen, Inc. This decentralized operational structure gives the franchisee the autonomy to make all employment-related decisions including hiring, wages, and hours. Dairy Queen® has long been synonymous with quality ice cream, sweet treats, and fast food options,... Show More

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times!

Job Qualifications

  • Positive attitude and enthusiasm for customer service
  • Ability to communicate effectively with fans and team members
  • Willingness to work in a fast-paced environment
  • Ability to lift 50 pounds and stand for entire shifts
  • Knowledge of basic food handling and safety procedures
  • Ability to work cooperatively as part of a team
  • Strong problem-solving skills
  • Dependability and punctuality

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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