Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Partner ownership opportunities
Employee Discounts
flexible schedules
Training and Development
Job Description
H-E-B is one of the largest independently owned food retailers in the United States, operating over 400 stores across Texas and Mexico. With annual sales exceeding 31 billion dollars, H-E-B has earned a distinguished reputation for its innovation and customer-first approach. Known for pioneering creative concepts in retail, H-E-B has now expanded into the Restaurant and Bar sector, offering a unique blend of exceptional food and outstanding service that creates a memorable neighborhood dining experience for its guests. The company places a strong emphasis on quality, customer satisfaction, and community connection, making it a highly respected brand in the food... Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- experience in restaurant Point of Sale (POS) systems preferred
- completion of Alcohol Seller Training and Cash Handling training upon hire
- ability to function in a fast-paced retail environment
- willingness to work extended hours and/or rotating schedules
- ability to safely maneuver around moving mechanical parts
- physical ability to constantly reach at waist, grasp
- frequently be exposed to fumes or airborne particles and toxic or caustic materials
- frequently stand and walk
- frequently be exposed to wet and cold conditions
- occasionally reach at overhead, shoulder, knee, floor
- occasionally bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder circumduction
- occasionally be exposed to heat, ambient temperatures, and loud noise
- ability to lift and manage in excess of 50 lbs with assistance as needed
Job Qualifications
- Experience in restaurant Point of Sale (POS) systems such as NCR, Aloha, Nirvana
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- organization and planning skills
- computer skills
- reading and writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile while balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- takes orders from customers
- assists with menu and beverage selections including alcoholic beverages
- provides detailed information on menu items and specials, and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints and resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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