Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $15.75
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
employee discount
Job Description
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. Known for leading the way with creative new concepts, H-E-B has expanded into the Restaurant & Bar business, combining exceptional food with outstanding service to create a distinctive yet familiar neighborhood dining experience. This expansion reflects H-E-B's commitment to innovation and offering customers a complete omnichannel retail experience, ranging from grocery shopping to casual dining. The company is proud to be partner-owned, meaning its most valuable resources—its people—drive the growth, innovation, and... Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- Experience in restaurant Point of Sale (POS) systems (preferred)
- Completion of Alcohol Seller Training and Cash Handling training upon hire
- Ability to function in a fast-paced retail environment
- Ability to work extended hours and/or rotating schedules
- Ability to safely maneuver around moving mechanical parts
- Constantly reach at waist, grasp
- Frequently be exposed to fumes, airborne particles, toxic or caustic materials
- Frequently stand, walk
- Frequently be exposed to wet and cold conditions
- Occasionally reach overhead, shoulder, knee, floor
- occasionally bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder circumduction
- Occasionally be exposed to heat, ambient temperatures, and loud noise
- Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
- Partner responsibility to never lift beyond safe limits
- Ability to break down heavy items or ask for assistance
Job Qualifications
- Minimum age 18
- 1+ years of experience in customer service
- Experience in restaurant Point of Sale (POS) systems (preferred)
- Advanced communication, interpersonal, and customer service skills
- Working understanding of nutrition values and ingredients
- Organization and planning skills
- Computer skills
- Reading and writing skills
- Ability to handle guest feedback and resolve problems effectively
- Ability to maintain a smile while balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- Takes orders from customers
- assists with menu and beverage selections, including alcoholic beverages
- Provides detailed information on menu items and specials, and beer and wine
- Serves food, drink, and products to guests
- Processes cash, check, debit, and credit transactions accurately and quickly
- Uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- Interacts positively with customers in person, on the phone, or through technology
- Assists with catering orders as needed
- Addresses complaints
- resolves problems in a way that builds relationships
- Models teamwork to ensure a great guest experience
- Prepares, packages, merchandises product
- Assists in technical areas as needed
- Ensures compliance with TABC regulations
- Ensures compliance with department and Store standard operating procedures
- Buses and cleans tables
- performs deep clean of dining, ordering, bar areas, as needed
- Maintains beverage station and bar areas
- Maintains sanitation in food and beverage prep areas and display cases
- Properly handles, operates, and maintains equipment
- Performs other duties as assigned
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: