Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $30,600.00 - $41,100.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Partner ownership benefits
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
H-E-B is a leading grocery retailer known for its commitment to quality products, exceptional customer service, and community engagement. Founded and based in Texas, H-E-B has grown to become one of the most trusted names in the retail food industry, operating numerous stores that emphasize customer satisfaction and innovative retail solutions. The company fosters a culture where Partners (employees) are valued as owners and critical contributors to its success. H-E-B is recognized not only for offering a wide range of fresh and specialty foods but also for creating immersive shopping experiences that connect with the local community and highlight culinary... Show More
Job Requirements
- Minimum age 21 (mandatory)
- Degree in culinary arts, nutrition, home economics (preferred)
- 2+ years of experience related to food and cooking or experience in sales, product demonstrations, or cooking in a professional environment
- Completion of or ability to complete H-E-B Wine selling certification or similar experience
- Completion of or ability to complete TABC Certification
- Ability to constantly stand, reach at waist, and grasp
- Ability to occasionally sit, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements
- Ability to occasionally be exposed to cold and hot temperatures, loud noise, wet conditions
- Ability to demonstrate the ability to lift 60 lbs and manage more than 60 lbs
- Ability and willingness to work flexible hours
Job Qualifications
- Degree in culinary arts, nutrition, or home economics (preferred)
- 2+ years of related experience
- Passion for food
- Experience in sales, product demonstrations, or cooking in a professional environment
- Completion of or ability to complete H-E-B Wine selling certification or similar experience
- Completion of or ability to complete TABC Certification
- Comprehensive knowledge of displayed products to guide customers in multiple uses
- Knowledge of or aptitude to learn H-E-B systems and processes such as scheduling, recipe authoring, product ordering, display planning, MS Office, internal websites, and H-E-B mobile apps
- Advanced communication skills
- Strong customer service skills and passion for hospitality
- Merchandising skills
- Skills in basic cooking techniques such as grill, sauté, roast, and fry
- Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals
- Ability to manage multiple priorities and shift focus between projects
- Ability and willingness to work flexible hours
Job Duties
- Follow the customer service and hospitality model to connect with customers, building a sense of community and driving loyalty
- Create an atmosphere of celebration by participating in total Store events, creating themed recipes, and cross merchandising
- Welcome and approach customers with the mindset of a host, catering to the needs of the customer to ensure they feel welcomed, invited, and appreciated
- Offer advice for menu and meal planning
- scale recipes in size and skill level depending on customer needs
- Conduct cooking method and recipe preparation demonstrations
- execute food prep methods with high efficiency to maximize Customer interactions
- Offer engaging, consistent, and relevant culinary conversations on the microphone to attract customers
- Serve as the expert in the day's recipes
- answer culinary questions
- recommend variations and substitute ingredients for food allergy or food lifestyle needs
- Suggest distinctive alcoholic and non-alcoholic beverage pairings
- Develop and maintain relationships with customers by recalling Customers' dietary needs, restrictions and wine preferences to tailor future visits
- Contribute culinary insights, food trends, local trends, and customer insights to in-store cooking events
- Assist in Cooking classes, Wine education, and Dinner Series execution when applicable
- May conduct Connections floor demos
- Ensure A+ standards at the Connections kitchen including maintaining and cleaning fixtures, stocking conditions, plan-o-gram integrity, daily beginning, mid-day, and end-shift recovery, and perpetual inventory
- Assist in building and maintaining merchandising displays
- use appropriate signs, tags, and branding for all events
- Ensure Customer signage for the daily menu and daily sampling hours is updated and on display
- Ensure backstock is worked
- May support food production for retail sale
- Ensure compliance with federal, state, and H-E-B food safety regulations and standards
- Complete all required food safety and related trainings
- Maintain a professional, clean, healthy, and safe work environment
- Ensure proper equipment use
- clean and sanitize the kitchen, equipment, and counter tops per the A+ Standards
- Operate under 5-S guidelines set by department leader
- Prep products for use in demonstrations, sampling, and production, using the mise-en-place method
- Use proper personal protection equipment during operation of the department and during required tasks
Job Location
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