Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
voluntary lifestyle benefits
Paid Time Off
Short-Term Incentives
Sales compensation
Job Description
DP World is a global leader in smart, end-to-end supply chain and logistics services, enabling seamless trade flow across the world. Operating as an integrated end-to-end provider, the company’s extensive portfolio covers every critical link in the supply chain, ranging from maritime and inland terminals to marine services and industrial parks, augmented by technology-driven customer solutions. With a presence in 78 countries across six continents and a diverse workforce of over 115,000 employees representing 160 nationalities, DP World is recognized for its innovative approach in transforming the global trade landscape. The organization is deeply committed to fostering an inclusive and... Show More
Job Requirements
- At least 3 years of relevant and recent experience in freight forwarding operations and customer service
- Graduate in any field
- Freight forwarding experience is mandatory
- Legally authorized to work in the United States without sponsorship now or in the future
Job Qualifications
- At least 3 years of relevant and recent experience in freight forwarding operations and customer service
- Graduate in any field
- Freight forwarding experience is mandatory
Job Duties
- Manage file creation and all services associated with freight forwarding and logistics
- Assist with account start-up and liaise with sales to ensure required documentation and information are provided
- Monitor and audit files weekly for compliance of estimate input, profit margin setting, and timely invoicing
- Assist clients with day-to-day requests related to export/import documentation to ensure proper execution of transportation files
- Provide clients with complete flight and sailing details to ensure proper information flow
- Liaise with airlines and ocean lines to procure the best possible solutions regarding capacity and cost
- Liaise with internal network and external partner agents to guarantee the best possible service assistance
- Act quickly upon emergency situations arising within air or ocean files
- Network with operations colleagues to ensure proper support during workflow overloads
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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