Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work arrangements
Job Description
DP World is the leading provider of worldwide smart end-to-end supply chain and logistics solutions, enabling the seamless flow of trade across the globe. As a company, DP World encompasses a comprehensive range of products and services that cover every link of the integrated supply chain, from maritime and inland terminals to marine services and industrial parks, alongside technology-driven customer solutions. With a strong presence spanning 78 countries across six continents and a diverse workforce of over 115,000 employees representing 160 nationalities, DP World is committed to pushing trade further and faster to create stronger, efficient end-to-end supply chain solutions.... Show More
Job Requirements
- Relevant degree or equivalent experience
- Minimum three years freight forwarding operations experience
- Proven customer service skills in logistics or freight forwarding environment
- Legal authorization to work in the United States without visa sponsorship
- Strong organizational and multitasking abilities
- Proficiency in export/import documentation processes
- Excellent problem-solving skills and attention to detail
Job Qualifications
- At least three years of relevant and recent experience in freight forwarding operations and customer service
- Graduate in any field
- Freight forwarding experience is mandatory
- Strong communication and interpersonal skills
- Ability to work under pressure and manage multiple tasks simultaneously
Job Duties
- Manage file creation and all services associated with freight forwarding and logistics
- Assist with account start-up and liaise with sales to ensure required documentation and information for SOP are provided
- Monitor and audit files weekly for compliance of estimate input, profit margin setting, and timely invoicing
- Assist clients with day-to-day requests related to export/import documentation
- Provide clients with complete flight and sailing details to ensure proper flow of information
- Liaise with airlines and ocean lines to procure the best possible solutions in capacity and cost
- Coordinate with DP World internal network and external partner agents to guarantee optimal service assistance
- Act quickly to resolve emergency situations within the life of an air/ocean file
- Collaborate with operations colleagues to manage workflow overloads
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities