Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
Job Description
DP World is a global leader in smart end-to-end supply chain and logistics solutions, facilitating the seamless flow of trade across the world. The company operates an extensive network that includes maritime and inland terminals, marine services, industrial parks, and innovative technology-driven customer solutions. This comprehensive approach enables DP World to cover every aspect of the integrated supply chain, from origin to destination, ensuring efficiency and reliability at every stage. With a workforce of more than 115,000 employees representing 160 nationalities across 78 countries and six continents, DP World is at the forefront of transforming global trade through innovation and... Show More
Job Requirements
- At least 3 years of relevant and recent experience in freight forwarding operations and customer service
- graduate in any field
- freight forwarding experience is mandatory
- legally authorized to work in the United States without sponsorship
Job Qualifications
- At least 3 years of relevant and recent experience in freight forwarding operations and customer service
- graduate in any field
- freight forwarding experience is mandatory
Job Duties
- Manage file creation and all services associated with freight forwarding and logistics
- assist with account start-up
- liaison with sales to ensure required documentation and information needed for the SOP are provided
- monitor and audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
- assist clients in their day-by-day requests related to export/import documentation
- provide clients with complete flight/sailing details
- liaise with airlines/ocean lines to procure the best possible solutions regarding capacity and cost
- liaise with DP World internal network and external partner agents for best service assistance
- act quickly upon emergency situations within air/ocean files
- network with operations colleagues to support during workflow overload
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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