Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $42,100.00 - $53,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
DSV is a leading global transport and logistics company that was founded in 1976 when ten independent hauliers in Denmark joined forces. Over the years, DSV has grown to become the third largest provider of global transport and logistics solutions worldwide. Operating in more than 80 countries with a network of offices and facilities, DSV adds value to customers' entire supply chains through a wide range of services including transportation, storage, packaging, re-packaging, processing, and customs clearance of all types of goods. Their extensive reach supports a steady supply of goods to production lines, stores, outlets, and consumers around the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum three years of client contact experience
- Knowledge of domestic and international geography
- Ability to handle high-volume and complex imports and exports
- Strong attention to detail and problem-solving skills
- Ability to work productively under pressure
- Excellent written and verbal communication skills
- Familiarity with shipment documentation and regulatory compliance
- Proficient computer skills with MS Office applications
- Ability to maintain discretion and independent judgment in job duties
Job Qualifications
- Three years of experience in a client-facing role
- Familiarity with domestic and international geography including countries and cities
- Excellent mathematical skills relevant to freight measurements and conversions
- Proficient communication skills both written and verbal
- Experience with freight forwarding preferred
- Prior use of CargoWise One software is a plus
- Proficiency in English reading, writing, and verbal communication
- Computer literacy including extensive use of MS Outlook, Excel, and Word
Job Duties
- Promote positive relationships by ensuring excellent, timely, and proactive customer service
- Receive, review, and process high-volume and complex import and export transactions including booking and billing
- Check shipments in the warehouse to ensure shipping documents correspond to actual shipments
- Process bills of lading and provide clear instructions to handling teams
- Ensure shipments of hazardous materials comply with all applicable government regulations
- Create quotations for individual shipments including price estimation and selecting transportation companies
- Review and monitor shipper export declaration rejections and respond to client and government inquiries
- Adhere to domestic and international shipping regulations and communicate procedural changes
- Identify and resolve transactions requiring special handling and recommend process improvements
- Investigate and resolve client concerns proactively while monitoring team performance
- Alert clients to potential issues in the shipping process
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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