Franchise Hotel - Hotel Housekeeping Supervisor - (Expired Job)
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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Salary uniform training supportive work environment teamwork career growth
Job Description
Holiday Inn Express & Suites Fort Washington, PA, is an independently owned and operated hotel franchise that focuses on delivering a travel experience that is both simple and smart. Unlike corporate-owned properties, this hotel prides itself on providing personalized, guest-focused service with a commitment to comfort and convenience. Guests enjoy a seamless check-in process, well-appointed and comfortable rooms, and essential amenities designed to enhance a great night’s sleep. This independent franchisee hotel operates with the autonomy to cater specifically to guest needs in the Fort Washington community while upholding the high standards associated with the Holiday Inn Express & Suites... Show More
Job Requirements
- High school diploma or secondary education or equivalent plus one year of housekeeping experience including some supervisory training or experience
- Must be able to speak local language(s)
- Availability on weekends
Job Qualifications
- High school diploma or equivalent
- One year of housekeeping experience including some supervisory training or experience
- Ability to speak local language(s)
- Strong leadership and team management skills
- Good communication and interpersonal skills
- Knowledge of housekeeping operations and cleaning standards
- Ability to handle guest complaints and requests professionally
Job Duties
- Check public areas guest rooms suites equipment linens are clean and in good repair advise team members of areas of improvements
- Perform housekeeping duties including making beds vacuuming and cleaning guest suites to ensure guest satisfaction
- Handle complaints and special requests to achieve complete guest satisfaction
- Comply with special needs and requests of guests VIPs and repeat visitors
- Manage day-to-day staffing plan and assign work establish performance and development goals provide mentoring coaching and feedback
- Educate and train employees in compliance with regulations ensure proper training and equipment
- Promote teamwork and coordination with other department heads
- Assist with deep cleaning projects and assist staff during high volume periods
- Maintain inventory levels manage cost per room for supplies and labor
- Maintain and order supplies and equipment minimizing waste supporting green initiatives
- Maintain procedures for security of lost and found items
- Perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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