Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Rio Las Vegas is a prominent hospitality and entertainment company known for offering exceptional service and a memorable experience in one of Las Vegas’ most iconic locations. As a large resort establishment, Rio Las Vegas encompasses a variety of amenities including dining outlets, gaming, live entertainment, and luxurious accommodations. The establishment is renowned for its dynamic atmosphere and commitment to delivering top-tier guest satisfaction, positioning itself as a leader in the competitive Las Vegas hospitality market. Inspired by the spirit of inclusivity and diversity, Rio Las Vegas is dedicated to cultivating a welcoming and respectful workplace environment where every employee... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Minimum of one year of experience in a high-volume food and beverage or restaurant environment
- Excellent customer service and communication skills
- Ability to engage guests in a professional, friendly, and approachable manner
- Must maintain a polished and professional appearance
- Ability to work a flexible schedule, including evenings, weekends, holidays, and overtime as needed
- Must work effectively as part of a team and build positive working relationships
- Ability to carry and balance trays and deliver food safely and efficiently
Job Qualifications
- Must be at least 21 years of age
- High school diploma or equivalent
- Minimum of one year of experience in a high-volume food and beverage or restaurant environment
- Excellent customer service and communication skills
- Ability to engage guests in a professional, friendly, and approachable manner
- Must maintain a polished and professional appearance
- Ability to work a flexible schedule, including evenings, weekends, holidays, and overtime as needed
- Must work effectively as part of a team and build positive working relationships
- Ability to carry and balance trays and deliver food safely and efficiently
- Food Handlers certification
- Must be able to qualify for licenses and permits required by federal, state and local regulations
Job Duties
- Work register and take customer orders
- Collect payments (cash or credit/debit cards) and make change for customers
- Assist customers, provide information and answer any customer questions
- Maintain checkout operations by following policies and procedures
- Maintain a clean and organized work station
- Refill paper items as needed, clean up after customers, taking trash and wiping down counter(s)
- Float (with purpose) throughout restaurant during shift
- Organize displays, menus, areas affected during service
- Assure that the highest standards for product quality and service are upheld (proper food presentation)
- Maintain high guest satisfaction (address mistakes, emphasize quality of service for guest satisfaction and retention)
- Maintain and complete FOH cleaning lists and schedules
- Ensure dry storage deliveries are properly put away and stored accordingly (clean and organized)
- Assist in training new FOH employees
- Assist in handling and resolving customer complaints
- Maintain constant communication with management
- Promptly and accurately deliver food orders to guests
- Uphold all sanitation, hygiene, and food safety standards
- Clear and reset tables, removing dirty dishes, glassware, and trash
- Check in with guests to ensure their satisfaction and promptly address any needs
- Communicate guest feedback and concerns to management
- Ensure guests have all necessary tableware, condiments, and accompaniments to enjoy their meals
- Assist with setting up dining areas before service, including table settings and any special arrangements
- Provide friendly, attentive, and professional service at all times, using guest names when possible, to personalize the experience
- Resolve service issues in a courteous and efficient manner, following company guidelines
- Exhibit thorough knowledge of the restaurant menu, specials, and general property information to answer guest inquiries confidently
- Adhere to company attendance and punctuality standards and follow all regulatory and departmental policies
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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