Forney True TX BBQ - Front of House Lead - Full-Time

Mesquite, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.75 - $1.00

Work Schedule

Rotating Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Training and Development

partner ownership opportunity

Job Description

H-E-B is a prominent and independently owned food retailer operating more than 400 stores across Texas and Mexico, recognized as one of the nation’s largest grocery chains. With annual sales surpassing 31 billion dollars, H-E-B has cultivated a reputation for innovation, community engagement, and exceptional customer service. Beyond grocery retail, H-E-B has expanded into the Restaurant & Bar sector, combining quality food with a welcoming dining atmosphere that feels both distinctive and familiar to neighborhood guests. This dynamic expansion reflects H-E-B’s commitment to delivering not only groceries but complete lifestyle experiences to its customers. Known for its partner-owned model, H-E-B... Show More

Job Requirements

minimum age 18
experience in restaurant leadership
experience in an H-E-B Restaurant preferred
experience in restaurant Point of Sale POS systems preferred
completion of Alcohol Seller Training and Cash Handling training upon hire
ability to function in a fast-paced retail environment
ability to work extended hours and or rotating schedules
ability to safely maneuver around moving mechanical parts
ability to constantly reach at waist and grasp
frequent exposure to fumes or airborne particles and toxic or caustic materials
frequent standing and walking
frequent exposure to wet and cold conditions
occasional reaching at overhead, shoulder, knee, floor
occasional bending, stooping, squatting, crouching, kneeling, climbing stairs, pivoting, twisting, pushing or pulling with arms, pinching, fine motor movements, shoulder circumduction
occasional exposure to heat, ambient temperatures, and loud noise
ability to lift 50 lbs and manage in excess of 50 lbs with safe lifting practices

Job Qualifications

leadership experience in a restaurant environment
expert customer service and communication skills
basic culinary knowledge
understanding of nutrition values and ingredients preferred
strong reading, writing, and math skills
strong computer skills including MS Office and internet
organization and planning skills
ability to lead a restaurant function and other Partners
ability to handle guest feedback and resolve problems effectively
ability to maintain a smile while balancing multiple priorities

Job Duties

provides work direction
directly supervises Partners
serves as conduit of communication for management
trains Partners on customer service, compliance, food safety, sanitation, equipment operation
works with manager at peak times
performs closing responsibilities when needed
may serve as backup to Manager
assists in inventory control and purchasing duties
performs front of house service duties
provides superior customer service
promotes a safe environment for all guests through responsible serving
answers customer questions
assists with menu and beverage selections including alcoholic beverages
provides detailed information of menu items and specials, and beer and wine
addresses complaints
resolves problems for guests and Partners
merchandises products effectively
uses suggestive selling techniques
performs front of house Partner duties frequently
performs back of house duties including food preparation, plating, and ingredient ordering
ensures compliance with TABC regulations
ensures compliance with department and Store standard operating procedures
ensures logs are completed for area of responsibility
ensures cleanliness and sanitation of sales floor, display cases, prep areas, and equipment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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