HEB logo

HEB

Forney Beer/Wine - Customer Service Spec - Part-Time

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.25 - $20.25
diamond

Benefits

partner ownership opportunity
Work-life balance
employee discount
Health Insurance
Paid Time Off
Training and Development
Supportive team environment

Job Description

H-E-B is a renowned American supermarket chain known for its commitment to quality, community, and customer satisfaction. Headquartered in Texas, H-E-B has established itself as a leader in the grocery and retail industry, serving millions of customers annually with a wide range of products including groceries, beauty items, general merchandise, and specialty goods. The company prides itself on fostering a partner-owned business culture, meaning that every employee is considered a 'Partner' with opportunities for ownership and personal growth. This unique structure promotes a collaborative and supportive work environment where people come first, and innovation and success are driven by the... Show More

Job Requirements

  • Minimum age 18
  • High school diploma or equivalent
  • Completion of company orientation and safety training
  • Ability to function in a fast-paced retail environment
  • Strong communication and interpersonal skills
  • Capability to perform detailed and precise tasks
  • Ability to lift varying weights depending on department (up to 85 lbs)
  • Commitment to quality customer service
  • Ability to work in a team environment

Job Qualifications

  • High school diploma or equivalent
  • One or more years of retail or customer service experience preferred
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Completion of company orientation and safety training

Job Duties

  • Stock and rotate items as needed
  • Assists with inventory control
  • Loads, unloads, and moves product
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Organizes merchandise on pallets to make the department presentable to the public
  • Ensures integrity of shelf tags and signage in department
  • May create/prepare signage as needed
  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Builds, stocks, maintains, and takes down store displays
  • Performs Customer Service Assistant duties as needed
  • Provides superior customer service
  • Answers customer questions regarding products and assists them with selections
  • Helps customers locate store merchandise
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • Properly handles and maintains the operation of all equipment
  • Complies with departmental SOPs and store operating procedures

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.