Kendall Auto Group logo

Kendall Auto Group

Ford Service Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
Paid Time Off
paid personal leave
Discounts on parts and services
Medical insurance
Dental Insurance
Vision Insurance
paid life insurance
401(k) Plan
accident and illness supplemental plans

Job Description

Kendall Auto Group is one of the largest family-owned and operated automotive dealerships in the Pacific Northwest, with locations spanning Idaho, Oregon, Montana, Washington, and Alaska. Established in 1937, Kendall Auto Group has built a solid reputation for delivering exceptional vehicle sales and service experiences to its customers. As a family-owned business, the company places a strong emphasis on community involvement, integrity, and personalized customer care. Their commitment to going above and beyond not only benefits their clients but also creates a supportive and nurturing environment for their employees, who they consider part of the Kendall family.

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Job Requirements

  • Work history showing strong customer service experience
  • comfortable on the phone with up to 15 calls per hour
  • willingness to work evening and weekend hours
  • ability to stand or walk short distances throughout shift
  • proficiency using a PC and telephone
  • high school diploma or equivalent

Job Qualifications

  • Strong customer service experience
  • confident and driven attitude
  • excellent communication skills
  • ability to multitask in a fast-paced environment
  • comfortable handling high call volumes
  • motivated to grow and succeed within an automotive dealership

Job Duties

  • Field all calls for the service department
  • answer client questions
  • schedule service appointments
  • connect customers with the correct service advisor or take messages
  • provide service updates upon request
  • complete outbound calls to schedule service recall appointments
  • manage up to 15 calls per hour

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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