Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $54,600.00 - $94,900.00
Work Schedule
Standard Hours
Flexible
Benefits
Aggressive compensation package
Professional Development
Career advancement opportunities
employee vehicle purchase plans
discounts on products and services
Flexible work schedule
Health and Wellness
Job Description
AutoFair Ford of Haverhill is a part of AutoFair Automotive Group, a rapidly expanding dealer group known for its commitment to outstanding customer service and strong relationships with its clients. AutoFair Automotive Group represents multiple renowned automotive brands such as Ford, Honda, Hyundai, Genesis, Nissan, Subaru, Toyota, and Volkswagen. As a respected name in the automotive sales industry, the company prides itself on fostering a work environment that promotes growth, development, and equal opportunity for all employees regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other... Show More
Job Requirements
- At least one previous role based in strong customer service experience
- team player attitude
- prompt and courteous
- enthusiastic personality
- must have strong computer skills
- willing to submit to a pre-employment background check and drug screen
Job Qualifications
- Previous experience in customer service
- excellent communication skills
- ability to use CRM systems and other computer software
- enthusiastic and positive attitude
- team player
- ability to handle multiple communication channels such as phone, email and live chat
- commitment to professional growth and development
Job Duties
- Answer customer calls and establish follow-up with sales appointments
- greet opportunities and provide pre-set proposals
- respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- provide customers with initial product information and direct them to the appropriate dealership resources
- present initial financing options based on customer needs
- follow up with leads that are not ready to make an appointment or no-show
- participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management
- utilize CRM tracking system daily
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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