Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,200.00 - $90,700.00
Work Schedule
Flexible
Benefits
Aggressive compensation package
World-class training
Career advancement opportunities
employee vehicle purchase plans
discounts on products and services
Flexible work schedule
Health and Wellness
Job Description
AutoFair Automotive Group is a rapidly growing automotive dealership group that is committed to providing an exceptional customer experience and outstanding service. Operating with multiple well-known automotive brands including Ford, Honda, Hyundai, Genesis, Subaru, Toyota, and Volkswagen, AutoFair offers diverse opportunities for career development and advancement within the automotive sales industry. The group prides itself on building long-lasting relationships with both customers and employees, fostering a positive and supportive workplace culture. With a strong emphasis on employee growth and professional development, AutoFair is an attractive employer for individuals passionate about customer service and seeking a rewarding career in the automotive... Show More
Job Requirements
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check and drug screen
Job Qualifications
- Strong communication skills
- Experience in customer service roles
- Proficiency with email and phone communication
- Ability to work collaboratively in a team
- Positive and enthusiastic personality
- Basic knowledge of sales and customer relationship management
- Willingness to learn and develop professionally
Job Duties
- Answer customer calls and establish follow-up with sales appointments
- Greet opportunities and provide pre-set proposals
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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