Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.52
Work Schedule
Flexible
Benefits
Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Compass Group is a global leader in foodservice management and support services, dedicated to providing high-quality dining experiences across diverse industries. One of its divisions, Chartwells Higher Ed, focuses specifically on delivering superior food service solutions within educational institutions, enhancing campus life by catering to the unique needs of students, faculty, and staff. Located at Eastern Michigan University, the company operates the campus dining services at 529 Saint Johns Street, Upper Level, Ypsilanti, MI 48197. As part of this vibrant environment, Compass Group combines expertise, innovation, and commitment to excellence to create enjoyable and efficient dining experiences. They prioritize quality,... Show More
Job Requirements
- High school diploma or equivalent
- Food service experience strongly preferred
- Ability to work flexible schedule based on unit business needs
- Must be able to communicate effectively and professionally with customers and staff
- Ability to stand for extended periods and perform physical tasks related to food service
- Basic math skills for cash handling and inventory
- Must comply with all sanitation and safety regulations
- Ability to use computer systems for reporting and scheduling
Job Qualifications
- Food service experience strongly preferred
- Previous supervisory or leadership experience preferred
- Basic knowledge of food safety and sanitation standards
- Strong customer service skills
- Ability to communicate effectively both verbally and in writing
- Experience with inventory management and cash handling systems
- Ability to train and motivate staff
- Effective organizational and time management skills
Job Duties
- Provides quality customer service by providing one-on-one attention to detail
- Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
- Helps plan menus
- Ensures timely, efficient meal service
- supervises serving of meals
- Responds to customer complaints in person at the time of the complaint and via email for electronic complaints
- Trains employees
- assigns and coordinates work of employees to promote efficiency and excellence in food and service
- Determines work procedures, prepares work schedules and expedites work flow
- Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping
- Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
- Orders food and other necessary supplies from approved sources or purveyors
- Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
- Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
- Issues written and oral instructions
- Help select and orient employees
- oversees staff training in areas of responsibility
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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