Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a key player in the healthcare hospitality sector, dedicated to enhancing the patient experience across Ascension Health hospitals throughout the United States. With a focus that extends beyond simple food service, TouchPoint is committed to creating a healing environment that benefits patients, their families, and visitors by providing exemplary hospitality services. This includes food preparation and service, facility sanitation, and patient support activities, all aligned with the mission of Ascension Health to improve the health of the poor and vulnerable. TouchPoint fosters a work culture that values service, compassion, and teamwork, making it an excellent place... Show More
Job Requirements
- Previous food service management experience is preferred, but not required
- Ability to work a full time schedule including 2nd shift with variable days and hours
- Ability to work in a fast-paced environment
- Strong leadership and customer service skills
- Ability to handle cash and maintain accurate records
- Knowledge of sanitation and safety regulations
- High school diploma or equivalent
- Effective communication skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service preferred
- Ability to lead and train a team
- Strong organizational and multitasking skills
- Knowledge of health and safety regulations
- Ability to communicate effectively with customers and staff
- Proficient in basic computer skills for reporting and scheduling
Job Duties
- Provides quality customer service by providing one-on-one attention to detail
- Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
- Helps plan menus
- Ensures timely, efficient meal service
- supervises serving of meals
- Responds to customer complaints in person at the time of the complaint and via email for electronic complaints
- Trains employees
- assigns and coordinates work of employees to promote efficiency and excellence in food and service
- Determines work procedures, prepares work schedules and expedites work flow
- Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping
- Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
- Orders food and other necessary supplies from approved sources or purveyors
- Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
- Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
- Issues written and oral instructions
- Help select and orient employees
- oversees staff training in areas of responsibility
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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