Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Benefits
Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Worcester Polytechnic Institute (WPI) is a renowned private university located at 100 Institute Road, Worcester, MA. Known for its strong emphasis on science, technology, engineering, and mathematics, WPI is dedicated to fostering an innovative and collaborative learning environment. The institute's campus community includes students, faculty, staff, and visitors who all benefit from its commitment to excellence not only in academics but also in providing quality services throughout the campus. One of the key components of the campus experience is excellent dining services, and WPI partners with Compass Group, a global leader in food service management, to ensure that food service... Show More
Job Requirements
- At least 1 year of previous food lead experience
- ability to work full-time or part-time with open availability preferred
- reliable and punctual
- must be able to perform physical tasks related to food service
- knowledge of food safety and sanitation regulations
- ability to respond promptly to customer complaints
- good organizational skills
- ability to follow company policies and procedures
Job Qualifications
- At least 1 year of previous food lead experience
- strong leadership and supervisory skills
- excellent customer service skills
- knowledge of food safety, sanitation, and portion control standards
- ability to train and motivate employees
- proficient in cash handling and inventory management
- effective communication skills
- ability to work flexible hours and schedules
- basic computer skills for reporting and record-keeping
Job Duties
- Provides quality customer service by providing one-on-one attention to detail
- oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
- helps plan menus
- ensures timely, efficient meal service
- supervises serving of meals
- responds to customer complaints in person at the time of the complaint and via email for electronic complaints
- trains employees
- assigns and coordinates work of employees to promote efficiency and excellence in food and service
- determines work procedures, prepares work schedules and expedites work flow
- uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping
- responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
- orders food and other necessary supplies from approved sources or purveyors
- directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
- develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
- issues written and oral instructions
- helps select and orient employees
- oversees staff training in areas of responsibility
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: