Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services, a division of Compass Group, specializes in delivering exceptional foodservice and hospitality services in healthcare settings across the United States, supporting Ascension Health hospitals. As part of the global leader in foodservice management, TouchPoint is committed to creating a welcoming and healing environment for patients, their families, and visitors. Established with a mission to enhance the health and well-being of the poor and vulnerable, TouchPoint blends quality culinary services with outstanding customer care to foster an atmosphere conducive to recovery and comfort. With a strong emphasis on community, teamwork, and service, they have cultivated an engaging workplace... Show More
Job Requirements
- high school diploma or equivalent
- two years of previous management experience preferred
- ability to provide quality customer service
- knowledge of sanitation and safety regulations
- strong organizational skills
- ability to manage and train employees
- capability to handle cash transactions
- availability to work varied shifts
- compliance with company policies
- physical ability to perform foodservice duties
Job Qualifications
- high school diploma or equivalent
- minimum of two years of previous management experience preferred
- strong leadership and communication skills
- experience in foodservice operations
- knowledge of food safety and sanitation standards
- ability to handle cash and complete reports accurately
- customer service orientation
- ability to train and mentor staff
- proficiency in scheduling and workflow management
Job Duties
- provides quality customer service by providing one-on-one attention to detail
- oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
- helps plan menus
- ensures timely, efficient meal service
- supervises serving of meals
- responds to customer complaints in person at the time of the complaint and via email for electronic complaints
- trains employees
- assigns and coordinates work of employees to promote efficiency and excellence in food and service
- determines work procedures, prepares work schedules and expedites work flow
- uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping
- responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
- orders food and other necessary supplies from approved sources or purveyors
- directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
- develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
- issues written and oral instructions
- help select and orient employees
- oversees staff training in areas of responsibility
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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