Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a dedicated foodservice company committed to providing exceptional hospitality services in healthcare environments. Located at Touchpoint St Francis in Wichita, Kansas, TouchPoint operates with a clear mission to enhance the overall patient experience at Ascension Health hospitals throughout the United States. As a subsidiary of Compass Group, the world's largest foodservice company, TouchPoint blends culinary excellence with compassionate care, emphasizing the importance of service in a healing environment. The company is committed to creating enjoyable dining experiences for patients, visitors, and staff while maintaining the highest standards in food safety, sanitation, and quality. The culture at... Show More
Job Requirements
- Previous food management experience preferred
- Ability to work full-time schedule including 2nd and 3rd shifts
- Must be able to provide quality customer service
- Ability to supervise and train employees
- Must be able to handle cash transactions
- Ability to plan and coordinate foodservice operations
- Strong communication skills
- Must comply with sanitation and safety regulations
- Ability to complete required reports and documentation
Job Qualifications
- High school diploma or equivalent
- Previous food management experience preferred
- Strong leadership and supervisory skills
- Excellent customer service skills
- Knowledge of food safety and sanitation standards
- Ability to handle cash and complete reports accurately
- Good communication and interpersonal skills
- Ability to train and develop staff
- Ability to work flexible shifts including 2nd and 3rd shifts
Job Duties
- Provide quality customer service by giving one-on-one attention to detail
- Oversee and participate in food and beverage preparation and service following company standards for presentation, sanitation, safety, and portion control
- Help plan menus
- Ensure timely and efficient meal service and supervise meal serving
- Respond to customer complaints in person and via email promptly
- Train employees and assign work to promote efficiency and excellence
- Determine work procedures, prepare schedules, and expedite workflow
- Complete required daily, weekly, and monthly reports including inventory, cash reports, production records, payroll, and timekeeping
- Handle cash properly following Food Accounting Manual guidelines
- Order food and necessary supplies from approved vendors
- Direct and participate in maintaining sanitation and safety of facility and employees according to standards and regulations
- Develop and enforce sanitation schedules for cleaning kitchen and dining areas and washing utensils and equipment
- Issue written and oral instructions
- Help select and orient employees and oversee training
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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