Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Compass Group is a global leader in foodservice management, delivering dining experiences across a variety of sectors including healthcare, education, business, and sports venues. Among its many subsidiaries, TouchPoint Support Services specializes in providing exceptional hospitality services to healthcare facilities, specifically Ascension Health hospitals, across the United States. TouchPoint is dedicated to supporting the healthcare community by creating environments that foster healing through outstanding food services, clean and safe facilities, and compassionate customer service. Their mission reflects a commitment to serving not only patients but also their families and visitors, making every dining and service experience comfortable and enjoyable. The... Show More
Job Requirements
- High school diploma or equivalent
- Previous supervisory or management experience preferred but not required
- Ability to handle cash responsibly
- Strong communication skills
- Ability to train and manage staff
- Knowledge of food service sanitation and safety
- Ability to work flexible hours including weekends
- Must be able to perform essential job functions satisfactorily with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent
- Previous supervisory or management experience preferred but not required
- Strong communication skills
- Ability to manage and train staff
- Knowledge of food safety and sanitation standards
- Ability to handle cash and maintain accurate records
- Customer service orientation
- Strong organizational skills
- Ability to work flexible shifts including weekends
Job Duties
- Provides quality customer service by providing one-on-one attention to detail
- Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
- Helps plan menus
- Ensures timely, efficient meal service
- supervises serving of meals
- Responds to customer complaints in person at the time of the complaint and via email for electronic complaints
- Trains employees
- assigns and coordinates work of employees to promote efficiency and excellence in food and service
- Determines work procedures, prepares work schedules and expedites work flow
- Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping
- Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
- Orders food and other necessary supplies from approved sources or purveyors
- Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
- Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
- Issues written and oral instructions
- Help select and orient employees
- oversees staff training in areas of responsibility
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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