You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $79,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
hospital insurance
Employee assistance program
Commuter Benefits
Employee Discounts
Free hot healthy meals for unit operations roles
Job Description
gategroup is a renowned global company specializing in providing exceptional airline catering and travel-related services. With a commitment to enhancing travel experiences, gategroup operates across various continents delivering high-quality dining options and services that meet the strict regulatory requirements and cater to a diverse customer base. The company is known for its focus on safety, quality, compliance, and innovative approach to food production and service delivery. It works to maintain a collaborative and inclusive work environment while driving operational excellence in every aspect of its service chain. This position is a full-time, exempt role based in the USA, offering an... Show More
Job Requirements
- High school diploma or GED required
- 2+ years supervisory experience in a related field preferred
- strong leadership skills
- ability to manage large teams
- effective communication skills
- ability to provide constructive feedback
- familiarity with food safety regulations
- basic computer proficiency with Microsoft Office
- ability to obtain ServSafe certification
- excellent time management skills
- ability to work under pressure
- commitment to company values
Job Qualifications
- High school diploma or GED required
- associates degree preferred
- 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience preferred
- strong and effective leadership skills
- ability to successfully manage a staff of 30+ hourly employees
- current or previous labor relations experience is a plus
- ability to drive positive program change
- ability to train others
- ability to give negative and positive feedback to employees daily
- excellent time management skills
- strong organizational, analytical, communication and leadership skills
- innovative with ability to make changes to improve operation and work environment
- basic computer skills with working knowledge of Microsoft Office
- ability to obtain ServSafe certification required
- ServSafe certified preferred
- expresses oneself clearly and effectively when speaking and writing
- bilingual in English and Spanish, Chinese Mandarin, Vietnamese, Hindi or Polish a plus
Job Duties
- Ensures quality production standards are maintained for all accounts
- maintains company policies and procedures as well as specification books for airline customers and serves as a knowledgeable resource relative to those policies
- controls food cost and other controllable costs
- works with management staff to improve performance of the unit
- prepares management reports such as attendance, HACCP and labor reports as required
- responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures
- ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications
- ensures that all products are coded according to Gate Gourmet procedures
- conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste
- completes required requisitions for the Storeroom to ensure adequate supply is maintained
- responsible for maintaining daily temperature logs and other logs and reports as required
- works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner
- responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
- manages workflow balancing the division of responsibilities amongst employees on each shift
- determines when and whether to call employees in to cover staffing needs such as sick calls, vacation relief, medical leaves, volume changes etc.
- in conjunction with department leaders determines number of employees needed by shift
- ensures compliance with company wage and hour policy, including ensuring employees get the rest and meal breaks and ensuring company processes are followed
- trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses
- monitors daily manpower planning and schedules employees
- responsible for employee retention and reducing employee turnover
- responsible for coaching, counseling and preparing corrective actions for employees in compliance with applicable union or collective bargaining agreements
- reviews and ensures employees in chain of command are in correct cost centers and correct job titles
- reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority
- ensures employees complete all company required training including but not limited to ServSafe
- compliance with all company required policies, procedures and processes including but not limited to required training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: