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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Employee assistance program
Disability insurance
401(k) matching
Vision Insurance
Life insurance
employee discount
Health Insurance
Paid Time Off
Job Description
Gate Gourmet is a leading company in the airline catering industry, specializing in providing high-quality food services to airline customers around the world. With a strong commitment to excellence and customer satisfaction, Gate Gourmet operates in various locations within the USA, delivering exceptional culinary experiences and ensuring stringent quality control measures are followed. The company prides itself on its dedicated workforce, innovative practices, and adherence to safety and regulatory standards, making it a preferred partner for many airlines. At Gate Gourmet, the goal is to make every journey memorable by offering fresh, safe, and delicious meals to passengers, setting industry... Show More
Job Requirements
- High school diploma or GED required
- Associates degree preferred
- 2+ years supervisory experience in high volume manufacturing, food production, restaurant or catering environment preferred
- Must have strong leadership skills
- Ability to manage 30+ hourly employees
- Ability to train others
- Ability to provide feedback daily to employees
- Excellent time management skills
- Strong organizational and communication skills
- Basic computer skills with Microsoft Office
- Ability to obtain ServSafe Certification
- ServSafe Certification preferred
- Must communicate clearly in English
- Bi-lingual skills a plus
- Knowledge of labor relations a plus
- Must comply with all company policies and procedures
- Ability to work full-time
- Must be able to evaluate and coach employees
- Ability to handle multiple tasks and priorities.
Job Qualifications
- High school diploma or GED required
- Associates degree preferred
- 2+ years supervisory experience in high volume manufacturing, food production, restaurant or catering environment preferred
- Strong leadership skills
- Ability to manage 30+ hourly employees
- Labor relations experience is a plus
- Comfortable interacting with all levels of employees
- Ability to drive positive program change
- Ability to train others
- Ability to provide daily feedback to employees
- Excellent time management skills
- Strong organizational, analytical, communication, and leadership skills
- Innovative mindset
- Basic computer skills including Microsoft Office
- Ability to obtain ServSafe Certification
- ServSafe Certified preferred
- Clear and effective communication skills
- Bi-lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi/Polish a plus.
Job Duties
- Ensures quality production standards are maintained for all accounts
- Maintains company policies and procedures as well as specification books for airline customers and serves as a knowledgeable resource
- Controls food cost and other controllable costs
- Works with management staff to improve performance of the unit
- Prepares management reports such as attendance, HACCP and labor reports
- Responsible for safety, quality and compliance with customer specifications, regulatory requirements, and company policies
- Ensures specifications, airline diagrams, and other standards are accurate
- Ensures all products are coded according to Gate Gourmet procedures
- Conducts inventory of products and customer materials to ensure proper usage and minimize waste
- Completes requisitions for the Storeroom to maintain adequate supply
- Maintains daily temperature logs and other required reports
- Works with maintenance staff to ensure preventive maintenance of machinery and reports issues promptly
- Responsible for employee performance evaluation, coaching, counseling, and corrective actions
- Manages workflow balancing and shift responsibilities
- Determines staffing needs and calls in employees as necessary
- Ensures compliance with wage and hour policies including rest and meal breaks
- Trains and monitors employees for maximum productivity
- Monitors manpower planning and schedules employees
- Responsible for employee retention and reducing turnover
- Ensures employees complete all required training including ServSafe
- Reviews wage rates and job titles for accuracy
- Complies with union agreements and company policies
- Coaches and counsels employees following applicable collective bargaining agreements
- Reviews employee job classifications and pay rates
- Ensures proper training and process compliance.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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