Food Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $85,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Flex Spending Account (FSA)
short-term disability insurance
long-term disability insurance
Life insurance
Optional voluntary life insurance
403(b) Retirement Plan
paid time off (PTO)

Job Description

Fairhaven Christian Retirement Center is a well-established retirement community dedicated to providing exceptional care and respect to its residents and staff. Since 1968, Fairhaven has been serving the community with a commitment to upholding dignity and fostering a nurturing environment that supports the physical, emotional, and spiritual well-being of every individual. As a faith-based organization, Fairhaven integrates Christian values into its culture and operations, creating a warm and compassionate atmosphere for both residents and employees. The center is known for its comprehensive healthcare services, comfortable living accommodations, and its emphasis on quality of life for senior residents.

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Job Requirements

  • Physical condition allowing for administrative duties including sitting, reaching, grabbing, walking the entire facility, use of arms and hands, ability to read labels, regulations, technical procedures, professional journals, vision for close work, hearing for phone and in person, talking on phone and in person
  • Ability to plan, organize and implement
  • Ability to be goal and purpose driven
  • Ability to handle promptly and courteously employee and resident concerns, complaints and issues
  • Ability to manage multiple tasks at one time and adapt to a quickly changing environment
  • Familiar with all current health and safety regulations
  • Ability to use reasonable prudent judgment in problem solving and decision making
  • Ability to organize, delegate, supervise, discipline, praise, manage and lead staff
  • Ability to supervise with energy, courtesy, authority, respect and fairness
  • Ability to manage stress and maintain a high energy level
  • Computer knowledge necessary to perform duties
  • Available to work extra hours as needed
  • Ability to communicate effectively in a friendly manner in English both written and verbally
  • Excellent interpretive and analytical skills
  • Ability to show warmth and compassion and make staff and residents feel comfortable
  • Maintains enthusiasm and passion for position to help motivate staff
  • Understands and is in complete agreement with the professional, psychological and spiritual values of Fairhaven's mission and Board of Directors
  • Comfortable working in a Christian Retirement Center environment
  • Completes all in-service training requirements in a timely manner
  • Adheres to all regulations specified in Fairhaven employee handbook, procedures and policy documents

Job Qualifications

  • Bachelor's degree from an accredited institution with a major in foods and nutrition or related field or equivalent experience
  • Must hold a dietary manager certificate or be a licensed dietitian/nutritionist
  • Minimum one year in food management in long term care
  • Current on all local, state and federal regulatory codes
  • Strong leadership and supervisory skills
  • Excellent communication skills in English both written and verbal
  • Ability to plan, organize and implement department goals
  • Knowledge of sanitation and safety regulations
  • Experience in budget management and cost control
  • Ability to provide compassionate customer service
  • Proficient computer knowledge to perform duties
  • Ability to manage multiple tasks in a dynamic environment
  • Commitment to the Christian mission and values of Fairhaven

Job Duties

  • Responsible for food service including all kitchen operations, food preparation and dining areas
  • Develops and plans menus and standardized recipes consistent with government standards and other factors such as variety, seasoning, food availability, serving portions, known preferences, staffing and food costs
  • Develops and administers department goals and annual budget
  • Performs supervisory functions including planning, hiring, coordinating, organizing, and directing staff, department advocacy, performance appraisals, disciplines, staff development, new employee orientation, ongoing employee training, conducting staff meetings and other activities to foster good communications and strengthen employee morale
  • Responsible for maintenance, care and safe use of Fairhaven furnishings, supplies and equipment
  • Responsible for monthly quality assurance reports relating to food service
  • Responsible for updating resident charting schedules and monitoring compliance with documentation requirements
  • Counsels residents concerning dietary issues and encourages them to follow prescribed diets
  • Responsible for routine educational department in-services covering sanitation, therapeutic diets, safety on the job and other relevant issues
  • Responsible for completion of all assigned duties and tasks on or under budget in a timely fashion
  • Provide special food service support as requested by administrative personnel
  • Identify safety hazards and emergency situations and initiate corrective action
  • Participate in creating an atmosphere which allows for the privacy, dignity, cleanliness, safety and well-being of each resident
  • Responsible for safeguarding privacy and confidentiality of all resident health care information including complying with all HIPAA regulations
  • Completes all in-service training requirements in a timely manner
  • Enforces sanitation regulations and standards and monitors compliance in assigned areas
  • Assists the Registered Dietitian in assessing nutritional screenings and care plans according to government regulations and guidelines
  • Develops and implements work standards, schedules policies, and procedures consistent with government regulations and Fairhaven standards
  • Responsible for compliance with all food service health codes including being the primary contact for regulatory inspections
  • Recommends upgrading or replacement of food service equipment as needed
  • Keeps up to date on information and technology affecting functional areas to increase innovation and ensure compliance
  • Attends professional meetings and conferences for continuing education as approved by the Executive Director
  • Responsible for budgetary and financial controls and cost savings where possible
  • Responsible for purchasing food and non-food supplies related to the food service function
  • Responsible for verification of hours worked by staff
  • Responsible for inventory levels
  • Regularly assesses price and quality of products and services to ensure Fairhaven receives the best available value, interviews vendors and solicits competing bids
  • Acts as a primary customer service representative and public relations ambassador for Fairhaven with residents, employees, families, vendors, volunteers and visitors
  • Visits new independent Haven residents to discuss the food service program
  • Interacts positively with all residents at all times creating a homelike environment
  • Protects personal belongings of each resident and reports missing items and assists in attempting to locate them

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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