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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $21.42 - $24.98
Work Schedule
Rotating Shifts
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Military leave
Paid parental leave
Paid military leave
401(k)
Meals & incidentals stipend
Employee assistance program
Disability insurance
Paid Time Off
Parental leave
Job Description
The Exchange is a prominent retail organization dedicated to serving the needs of military personnel and their families by providing high-quality products and exceptional customer service on military bases. As a part of the Department of the Army, The Exchange plays a vital role in enhancing the quality of life for service members and their communities by operating diverse retail facilities, including popular coffee outlets like Starbucks. Our establishments are known not only for convenience and variety but also for fostering a welcoming environment that promotes community and connection among military families and personnel. We pride ourselves on offering opportunities... Show More
Job Requirements
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- excellent attention to detail
- willing to cross-train and work in other areas of the store, as needed
- must possess a welcoming and helpful attitude toward customers and other team members
- excellent communication skills
- basic computer skills
- fast food experience preferred
Job Qualifications
- Able to lift up to 45 pounds (occasional lifting over 50 pounds)
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- excellent attention to detail
- willing to cross-train and work in other areas of the store, as needed
- must possess a welcoming and helpful attitude toward customers and other team members
- excellent communication skills
- basic computer skills
- fast food experience preferred
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
- listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- ensure customers have an extraordinary experience while shopping
- complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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