Food Service Worker Lead - Univ. of Tennessee-Grill C-Store

Knoxville, TN, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

Aramark is a global leader in food and facilities management services, proudly serving millions of guests every day across 15 countries worldwide. Known for its commitment to service excellence, Aramark delivers high-quality food and support services across a variety of industries including education, healthcare, business, and sports & entertainment. The company emphasizes a culture rooted in service and united by purpose, focusing on creating great experiences for employees, customers, partners, and communities alike. As a socially responsible organization, Aramark also prioritizes sustainability and community engagement, making it a dynamic and impactful place to build a career.

The Food Service Worker role at Aramark represents a vital position within their food service operations. This is an entry-level job designed for enthusiastic individuals who are eager to learn and grow within the food service industry. Working under the guidance of a manager, the Food Service Worker will assist in various food preparation tasks, including prepping ingredients, portioning meals, and serving customers with a smile. The role demands strong organizational skills, accountability, and a positive attitude every day. The position offers an excellent opportunity for team players who enjoy hands-on work and want to make meaningful connections with the people they serve. There is potential for career progression within Aramark, as learning new skills and taking on additional responsibilities is actively encouraged.

Day-to-day responsibilities include leading and assisting with food preparation and product dating, setting up and breaking down stations, cooking according to recipes, maintaining precise portion control, and ensuring food quality and safety by checking temperatures and taking samples before serving. The worker will also be tasked with keeping their workstations clean and sanitary, handling waste disposal properly, and maintaining inventory by transferring supplies and equipment between storage and work areas. Excellent customer service is critical, requiring friendly greetings, managing customer feedback positively, and addressing complaints gracefully. The role also involves working safely with kitchen equipment, chemicals, and under hot and noisy conditions while following health and safety protocols. Cross-training in various food service areas including concessions, catering, and special events is part of the job as well.

At Aramark, employees are valued and given equal opportunity to succeed regardless of background or identity. They are encouraged to develop their talents, fuel their passions, and pursue meaningful growth. This full-time employment opportunity offers a supportive environment where the sky truly is the limit for what can be achieved in the food service career path. The company fosters a team-oriented culture where doing what it takes to get the job done is recognized and rewarded. If you are someone who is organized, focused, accountable, and brings a positive attitude to work daily, this role is an ideal fit. Join Aramark and ignite your passion for service, pursue what truly matters, and grow alongside a trusted industry leader.

Job Requirements

High school diploma or equivalent
prior experience in food service preferred
physical ability to lift, bend, push, pull and stand for extended periods
strong communication skills
ability to maintain a positive attitude
flexibility to work various shifts including weekends and holidays
willingness to wear uniforms and use personal protective equipment
ability to follow food safety and hygiene regulations

Job Qualifications

Great customer service and interpersonal skills
strong leadership and supervisory skills
ability to work in a team environment
Serve Safe certification
ability to follow detailed written and verbal instructions
food service experience preferred
requires frequent lifting/transporting hot food items
ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
coordinate and assist in setting up and breaking down stations designated by the manager
cook and otherwise prepare foods according to recipes and directions
responsible for use of accurate portions when preparing and serving items on the line
maintain daily temperature logs
responsible for taking samples of all food items on the line prior to serving the customers
alert management and pull food items that do not meet quality expectations
complete opening and closing station checklists
greet customers as they approach and leave the serving line
ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
ensures that all work areas and serving utensils are cleaned and sanitized
responsible for accurate disposal of waste from the service line
transfers supplies and equipment between storage and work areas by hand or by cart
assist with daily safety observations and report safety hazards discovered in the location to management immediately
cross-train in areas as the need arises
able to work in concessions, catering, and special events required by your manager
perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis
completion of any task requested by a supervisor or member of the Aramark management team
lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
request support from utility workers for sanitation issues of the line as needed