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MedStar Health

Food Service Worker II

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.35
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Georgetown University Hospital, a renowned healthcare institution known for its commitment to quality patient care and innovation in medical services, is seeking a dedicated Food Service Worker to join its Food and Nutrition department. This hospital plays a pivotal role in serving the community with state-of-the-art medical care and patient support services, fostering an environment where patient safety and satisfaction are paramount. As part of the Georgetown University Medical Center, the hospital emphasizes a culture of compassion, respect, and continuous improvement, making it an ideal workplace for professionals who are passionate about healthcare and service excellence.

The Food Serv... Show More

Job Requirements

  • High school diploma or GED required
  • 1-2 years food preparation experience required
  • large-scale food preparation and/or hospital dietary experience preferred
  • previous catering experience preferred
  • completion of sanitation and food handlers course preferred
  • knowledge of a variety of foods their preparation and serving etiquette
  • ability to handle heavy workload
  • basic knowledge of sanitary methods used in food preparation
  • knowledge of safety precautions and HACCP procedures in cooking food preferred
  • must be able to follow directions
  • must understand written and oral instructions
  • must have basic mathematical skills
  • must be courteous and tactful in dealing with customers
  • must be able to exercise good judgement and initiative in satisfying customer requests
  • must meet competency requirements for patient dietary needs

Job Qualifications

  • High school diploma or GED required
  • knowledge of a variety of foods their preparation and serving etiquette
  • ability to handle heavy workload
  • basic knowledge of sanitary methods used in food preparation knowledge of safety precautions and HACCP procedures in cooking food preferred
  • must be able to follow directions understand written and oral instructions and have basic mathematical skills
  • must be courteous and tactful in dealing with customers
  • must be able to exercise good judgement and initiative in satisfying customer requests
  • must meet competency requirements for patient dietary needs

Job Duties

  • Makes daily rounds to assigned nursing units communicates with staff and patients collects menus and checks menus for accuracy and completeness
  • receives and prints diet sheets from SMS and distributes to appropriate catering personnel daily
  • prints and distributes change orders as appropriate
  • assists patients in meal selection and completion of menu as needed taking preferences and special diets into account
  • enter menu selections for non-catering floors into the Computrition system prints out menus and meal tickets and distributes to appropriate persons
  • updates Computrition with any other relevant patient information as necessary
  • must display knowledge of all therapeutic diets
  • assembles meal trays while strictly adhering to mealtime schedules affecting service to patients and customers
  • accurately serve trays making sure that each tray is delivered to the appropriate person at the right time while carefully observing the patient’s right to privacy and consideration
  • ensures that each of the food items placed on the tray meets the standards for appearance temperature and accuracy
  • collects patient meal trays and documents food intake as ordered
  • answer phone calls from the nursing units calling to make any last minute changes to patient’s diet and communicate changes to the catering associates
  • communicates any patient problems and concerns to the appropriate persons
  • performs dipper and runner position responsibilities
  • works in dish room
  • delivers floor stock and nourishments to drop off units
  • follows recipes for salad sandwich and desert preparation
  • sets up desert and sandwich beverage refrigeration and snack and condiment stations and all other stations including hot food items and disposable products
  • uses all the displays for the flavors being served for yogurt soup and any other specials
  • verifies cashiers box and properly programs register if needed five minutes prior to meal service
  • maintains orderly uniform and personal grooming habits while working efficiently as a team member
  • sets up and prepares food for catering events per established orders and timeframes
  • delivers necessary materials and food to the appropriate area
  • ensures that food items utensils and decorative items placed on the table meet the standards for temperature and appearance according to established protocols
  • handles customer service complaints informs appropriate management of problems and/or concerns of guests
  • maintains proper standards of sanitation by daily cleaning of the work area refrigerators food carts etc and sweeps and mops the kitchen and food preparation area
  • gives completed catering slips to appropriate employee to ensure correct and immediate billing for catering services
  • exemplifies commitment to caring ( patient experience service standards and spirit values and actively participates in patient safety standards and tasks) standards in all activities
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  • assumes other duties and responsibilities that are appropriate to the position and area

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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