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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
full-time employment
overtime pay
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
voluntary benefits
401(k) with Company Match
Paid parental leave
paid bereavement
on-demand pay
meal plan
Employee Discounts
Tuition Discount
Holiday pay
Paid sick leave
Job Description
The SSA Group at The Tulsa Zoo is a reputable hospitality management company recognized for over 50 years of partnering with cultural attractions to create exceptional hospitality experiences. SSA specializes in delivering innovative solutions that combine admissions, culinary services, and retail operations to craft a seamless and memorable guest journey. The company emphasizes people, innovation, and operational intelligence, forming the foundation of their service philosophy known as 452 Hospitality. This approach is designed to foster human connection and innovation to ensure that every visit creates special moments with a lasting impact. The SSA Group is committed to maintaining an inclusive... Show More
Job Requirements
- Strong interpersonal and communication skills, including the ability to articulate to clients, General Manager, and HQ personnel
- proven leadership skills with an understanding of the importance of team building and development, while fostering partnerships
- exceptional problem-solving and decision-making skills combined with the ability to be organized
- demonstrates financial management, merchandising, analytical, planning, and leadership skills
- demonstrates the ability to remain flexible in a fast-paced environment
- computer knowledge and skill level for basic office functions
- physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operate, which entails lifting
- ability to work varied hours and days, including nights, weekends, and holidays, as needed
- three years of food preparation experience
- ServSafe or Food Handling Certification
- knowledge of HAACP
- culinary training
- must be 18 or older
Job Qualifications
- Proven leadership skills with an understanding of the importance of team building and development, while fostering partnerships
- strong interpersonal and communication skills, including the ability to articulate to clients, General Manager, and HQ personnel
- exceptional problem-solving and decision-making skills combined with the ability to be organized
- demonstrates financial management, merchandising, analytical, planning, and leadership skills
- demonstrates the ability to remain flexible in a fast-paced environment
- computer knowledge and skill level for basic office functions
- previous culinary training
- ServSafe or Food Handling Certified
- knowledge of HAACP
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- create competitive quality products
- supervise and participate in creating high-quality products for events and food service locations
- assist in menu pricing and preparation
- estimate food consumption for events and request necessary products
- demonstrate new cooking techniques
- train, coach, counsel, and resolve problems
- comply with all food safety regulations and practices
- implement and enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and/or dining areas
- ensure compliance with all applicable health and safety regulations
- monitor and track proper cooking and holding temperatures
- support the management of payroll and controllable profit within established guidelines
- oversee quality, product levels, and inventory of products
- manage employees in accordance with state and federal laws
- incorporate sustainable resources into the culinary selections
- perform specialty projects as assigned by the Executive Chef
- respond to guest requests and take action to ensure client satisfaction
- maintain a clean, safe, and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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