Randolph Community College logo

Food Service Operations Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $37,160.00 - $46,450.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development

Job Description

Randolph Community College (RCC) is a respected institution committed to providing comprehensive educational and community development services. Located in Asheboro, North Carolina, RCC serves a diverse range of students and community members by offering accessible academic, career, intellectual, and social development opportunities. As a community college dedicated to fostering a culture of trust, integrity, and mutual respect, RCC prioritizes creating an inclusive environment where all individuals feel they belong and are empowered to succeed. The college excels in supporting a diverse student body through innovative programs and services in a welcoming campus setting.

The Food Services Operations Manager (FSOM... Show More

Job Requirements

  • High School or GED graduate
  • minimum of two years directly related food service experience
  • successful management and supervision experience
  • knowledge of current food trends
  • proficient in Microsoft Word, Excel, POS systems, and office skills
  • knowledge of proper operation of commercial equipment in a kitchen setting
  • ability to manage multiple work sites within Food Services

Job Qualifications

  • High School or GED graduate
  • successful management and supervision experience
  • minimum of two years directly related food service experience
  • knowledge of current food trends
  • proficient in Microsoft Word, Excel, POS systems, and office skills
  • knowledge of proper operation of commercial equipment in a kitchen setting
  • ability to manage multiple work sites within Food Services
  • associate degree from a regionally accredited institution preferred
  • course work and/or training in business and accounting principles preferred
  • ServSafe certification preferred
  • experience in a higher education or multi-unit food service setting preferred

Job Duties

  • Demonstrate and model excellent customer service and Radical Hospitality while working with all customers, employees, and coworkers
  • maintain consistent, high-quality standards in all food products while keeping expenses within reason
  • complete all tasks under the standards of the Health Department for food handling, cleaning, and safety in all Food Services locations
  • ensure required food handling processes are in place and practiced by all employees
  • maintain an "A" sanitation grade from the Department of Environmental Health
  • oversee the operational activities of the Armadillo Cafe, Armadillo Market, and all catering and event-related food services, ensuring efficient workflow across multiple service areas
  • develop and maintain operational procedures, policies, and standards for all Food Services units
  • responsibilities include food costing, ordering, budgeting, cost analysis, invoicing, digital reporting, and maintaining necessary documentation to ensure efficient operations and minimized loss
  • ensure that all Daily Cash Analysis is completed and deposits are made to the Business Office daily in accordance with college internal controls and procedures
  • responsible for monitoring and tracking day-to-day inventory across all food service locations and ensuring proper rotation and product freshness
  • prepare weekly waste reports and submit to the SDCS
  • provide leadership, supervision, and development to all Food Services staff
  • work to develop staff through continuous training, evaluation, coaching, and development in areas including food prep, storage, customer service, cash handling, sanitation, scheduling, and safety
  • fill staffing needs for Food Services through recruiting, interviewing, hiring, scheduling, and training
  • be able to evaluate, discipline, and, if necessary, terminate staff following college policies and with assistance from the SDCS as needed
  • research food trends related to college food services and maintain up-to-date knowledge of the food service industry
  • attend trade shows and professional development activities, when possible, to identify products or trends that may improve sales or operations
  • evaluate and implement new products and menu offerings across all Food Services areas
  • employ effective marketing techniques to ensure strong sales
  • prepare recommendations for additional menu items (including serving size, pricing, cost, and profitability) and submit recommendations to the SDCS before adding to the menu
  • work to maintain strong relationships with vendors and identify new opportunities, products, and cost-saving strategies
  • ensure purchasing practices comply with RCC and State procurement requirements
  • electronically prepare the fiscal year-end inventory and maintain ongoing cost sheets showing menu items, up-to-date recipes, cost per ingredient, total cost, current selling price, and proposed selling price
  • submit to the SDCS by June 1 of each year
  • administer and maintain Food Services technology systems including point-of-sale platforms, TouchNet integrations, credit card processing compliance, digital scheduling platforms, and related tools in coordination with IT, Finance, and College Services
  • provide operational support for catering including menu development, pricing, scheduling, event coordination, setup, service, and teardown for campus events and functions
  • perform other tasks, including those not readily foreseen or anticipated

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location