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Food Service Operations Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, dedicated to enriching and nourishing the lives of millions of customers every day. Founded on a commitment to service and impactful community engagement, Aramark operates in 15 countries, catering to a diverse customer base across multiple industries with innovative dining and facility solutions. The company values inclusivity, equal employment opportunities, and employee development, fostering a supportive workplace that encourages growth and teamwork. Aramark’s dedication to quality and sustainability positions it as a trusted partner for clients seeking effective and meaningful service delivery. Aramark takes pride in offering... Show More

Job Requirements

  • Minimum of four years of previous experience
  • 1-3 years of prior experience in a management role
  • Prior experience in the food service industry
  • A bachelor’s degree or equivalent experience
  • Strong communication skills
  • Proven ability to build and maintain client and customer relationships
  • Ability to deliver superior customer service according to Aramark standards
  • Ability to work effectively with various departments
  • Physical ability to handle up to 50 lbs
  • Willingness to stand for long periods

Job Qualifications

  • Minimum of four years of previous experience
  • 1-3 years of prior experience in a management role
  • Prior experience in the food service industry
  • A bachelor’s degree or a similar level of expertise is essential
  • Strong communication skills
  • Competence in nurturing and preserving meaningful connections with clients and customers
  • Competence in exhibiting superior customer service following the Aramark standard service model
  • Proficiency in sustaining efficient connections with diverse departments
  • Ability to handle, carry, shove, and tug objects up to 50 lbs
  • Willingness to stand continuously for extended periods

Job Duties

  • Manage, support, collaborate with, and advance teams to increase their input, including hiring, evaluating, educating, mentoring, and overseeing performance
  • Guarantee that the food service operations are consistent with the executional strategy
  • Support your team in grasping the objectives that need to be attained and the approaches to be taken through coaching sessions
  • Provide incentives for employees to encourage their continued dedication to the organization
  • Guarantee the preservation of safety and sanitation criteria in every aspect of the process
  • Recognize client necessities and proficiently share updates on operational development
  • Incorporate the operational strategies and systems employed by Aramark
  • Implement strategies to boost earnings and oversee fiscal frameworks, ensuring effective cost management for food, beverages, and labor expenses
  • Confirm the consistent generation and monitoring of P&L statements
  • Hit the goals for food and personnel objectives
  • Maintain quality and control costs by managing resources effectively within the set budgetary parameters
  • Implement and uphold Aramark’s program for workforce and food efforts
  • Increase value through streamlined operations, controlled costs, and effective profit supervision
  • Ensure comprehensive compliance with the basic principles of Operational Excellence, covering management of food-related activities and labor resources
  • Manage and oversee the processes related to manufacturing, distribution, and food provision
  • Foster a safe and supportive atmosphere for clients, customers, and employees to interact in
  • Adhere to all relevant policies, rules, and regulations, particularly those related to safety, health, and hours of work
  • Construct and sustain mechanisms and approaches for the selection, acquisition, storage, cooking, serving, and menu enhancement of comestibles
  • Generate operational component forecasts and provide insights on any discrepancies
  • Responsible for overseeing accounting functions associated with these components
  • Make sure that sanitation and safety protocols are adequately followed in respective zones
  • Lead and manage unit staff to coordinate production tasks, merchandise presentation, quality control procedures, cost management protocols, labor oversight, and staff training programs
  • Attract, secure, advance, and sustain front-line workforce
  • Carry out periodic stock assessments
  • Comply with ARAMARK, governmental, and accrediting agency requirements through proper record-keeping
  • Interact with client decision-makers and ensure robust client and customer relationships at all echelons of the client institution
  • May join in the sales process and talks regarding contracts
  • Explore options for introducing new products and services that help in growing sales and retaining a loyal customer base
  • Handle the front-end operations of the dining operation
  • Develop and execute food service blueprints that are aligned with the client’s core principles and aspirations, promoting sustainability

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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