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Food Service Operations Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and development programs
career advancement
Employee assistance program

Job Description

Aramark is a global leader in food and facility services, proudly serving millions of clients daily across 15 countries with a commitment to impactful service, diversity, and inclusion. The company operates with the mission to create meaningful experiences for its employees, partners, communities, and the environment, fostering a culture of equity and equal opportunity. Aramark's extensive service offerings span food service, facilities management, and uniform services, making it a highly respected name in the industry. The organization values diversity in its workforce, emphasizing non-discrimination on any grounds such as race, gender, religion, disability, age, sexual orientation, or veteran status.
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Job Requirements

  • Minimum of four years of previous experience
  • 1-3 years of prior experience in a management role
  • Prior experience in the food service industry
  • A bachelor’s degree or a similar level of expertise
  • Strong communication skills
  • Ability to nurture and preserve meaningful client and customer relationships
  • Ability to exhibit superior customer service following the Aramark standard service model
  • Ability to sustain efficient connections with diverse departments
  • Ability to handle, carry, shove, and tug objects up to 50 lbs
  • Willingness to stand continuously for extended periods

Job Qualifications

  • Minimum of four years of previous experience
  • 1-3 years of prior experience in a management role
  • Prior experience in the food service industry
  • A bachelor’s degree or a similar level of expertise
  • Strong communication skills
  • Competence in nurturing and preserving meaningful connections with clients and customers to promote mutually beneficial business relationships
  • Competence in exhibiting superior customer service following the Aramark standard service model
  • Proficiency in sustaining efficient connections with diverse departments to create a united front in food service delivery
  • Ability to handle management responsibilities and staff coordination
  • Willingness to adapt to evolving food service industry trends
  • Commitment to safety and sanitation standards
  • Ability to stand continuously for extended periods

Job Duties

  • Manage, support, collaborate with, and advance teams to increase their input, which includes hiring, evaluating, educating, mentoring, and overseeing performance
  • Guarantee that the food service operations are consistent with the Executional Strategy
  • Support your team in grasping the objectives that need to be attained and the approaches to be taken through coaching sessions
  • Provide incentives for employees to encourage their continued dedication to the organization
  • Guarantee the preservation of safety and sanitation criteria in every aspect of the process
  • Recognize client necessities and proficiently share updates on operational development
  • Incorporate the operational strategies and systems employed by Aramark
  • Implement strategies to boost earnings and oversee fiscal frameworks, ensuring effective cost management for food, beverages, and labor expenses
  • Confirm the consistent generation and monitoring of P&L statements
  • Hit the goals for food and personnel objectives
  • Maintain quality and control costs by managing resources effectively within the set budgetary parameters
  • Implement and uphold Aramark’s program for workforce and food efforts
  • Increase value through streamlined operations, controlled costs, and effective profit supervision
  • Ensure comprehensive compliance with the basic principles of Operational Excellence, covering management of food-related activities and labor resources
  • Manage and oversee the processes related to manufacturing, distribution, and food provision
  • Foster a safe and supportive atmosphere for clients, customers, and employees to interact in
  • Adhere to all relevant policies, rules, and regulations, particularly those related to safety, health, and hours of work
  • Construct and sustain mechanisms and approaches for the selection, acquisition, storage, cooking, serving, and menu enhancement of comestibles
  • Generate operational component forecasts and provide insights on any discrepancies
  • Responsible for overseeing accounting functions associated with these components
  • Make sure that sanitation and safety protocols are adequately followed in respective zones
  • Lead and manage unit staff to coordinate production tasks, merchandise presentation, quality control procedures, cost management protocols, labor oversight, and staff training programs
  • Attract, secure, advance, and sustain front-line workforce
  • Carry out periodic stock assessments
  • Comply with ARAMARK, governmental, and accrediting agency requirements through proper record-keeping
  • Interact with client decision-makers and ensure robust client and customer relationships at all echelons of the client institution
  • May join in the sales process and talks regarding contracts
  • Explore options for introducing new products and services that help in growing sales and retaining a loyal customer base
  • Handle the front-end operations of the dining operation
  • Develop and execute food service blueprints that are aligned with the client's core principles and aspirations, promoting sustainability

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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