Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $21.75
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
inclusive work environment
Job Description
Nouria Energy Corporation is a respected multi-generational family-owned business based in New England, specializing in wholesale fuel distribution, convenience store operation, and car wash services. The company proudly operates a diverse and multi-branded network including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, alongside several unbranded fuel providers. Serving over 300 locations across New England and New York, Nouria Energy has earned a distinguished reputation as one of the largest convenience store chains in the United States, ranking within the top 50 nationally. Moreover, the company manages over 150 company-operated locations throughout New England and ranks among the... Show More
Job Requirements
- High school diploma or equivalent
- Proven work experience in food service supervision or management
- Ability to organize and supervise employee shifts
- Strong customer service orientation
- Knowledge of safety and sanitation regulations
- Ability to communicate effectively with employees and customers
- Physical ability to lift up to 35 pounds and stand for prolonged periods
- Must be at least 18 years old
- Basic computer skills
Job Qualifications
- ServSafe certification a plus
- Proven work experience as a shift lead, supervisor, or similar role in food service
- Proven customer service experience with a track record for problem solving
- Proficient food and beverage knowledge
- Computer literate
- Strong motivational and people skills
- Working knowledge of food service and coffee equipment
- Ability to troubleshoot minor problems
- Must be 18 years or older
Job Duties
- Responsible for the daily operation of all food service areas including made to order food, commissary food, bakery, and dispensed beverage such as coffee, fountain, and slush including self-service, full-service and drive up
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
- Train new and current employees on proper customer service practices
- Enforce all company procedures and protocols
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria's customer service program at the site level
- Responsible for minimizing safety risks to employees, customers, and suppliers
- Ensure all site employees are adequately trained on safety policies and procedures and maintain adequate controls to verify compliance
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents
- Manage maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- Support implementation of the Nouria Safety and Health program
- Promptly report and investigate workplace accidents, injuries, incidents, or illnesses
- Complete the new employee safety orientation procedure
- Regularly inspect stores for workplace hazards and initiate corrective actions
- Encourage employees to report unsafe conditions or work practices and initiate corrective action
- Promote a quick return to work for employees under supervision
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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