Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator serving the New England region. Established with a tradition of quality and community commitment, Nouria Energy is renowned for its multi-branded fuel offerings including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, as well as various unbranded fuels. Its expansive wholesale operations supply fuel to over 300 locations across New England and New York. Nouria ranks among the top 50 largest convenience store chains in the United States, operating more than 150 company-operated stores throughout the New England area. Additionally, it... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1-2 years experience in a supervisory role within food service industry
- Ability to lift up to 35 pounds
- Willingness to stand for prolonged periods
- Ability to traverse and access all areas of the store
- Strong communication and interpersonal skills
- Commitment to safety and quality standards
Job Qualifications
- ServSafe certification a plus
- Proven work experience as a shift lead, supervisor, or similar role in food service
- Proven customer service experience with a track record for problem solving
- Proficient food and beverage knowledge
- Computer literate
- Strong motivational and people skills
- Working knowledge of food service and coffee equipment
- Ability to troubleshoot minor problems
Job Duties
- Responsible for the daily operation of all food service areas including made to order food, commissary food, bakery, and dispensed beverages
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
- Train new and current employees on proper customer service practices
- Enforce all company procedures and protocols
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria's customer service program at the site level
- Responsible for minimizing safety risks and ensuring employee training on safety policies
- Ensure all environmental and hazardous material regulations are enforced
- Maintain safety and security of the store and document accidents or incidents
- Manage maintenance of customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- Support implementation of the Nouria Safety and Health program
- Report and investigate workplace accidents, injuries, or incidents
- Complete new employee safety orientation
- Regularly inspect stores for workplace hazards and initiate corrective action
- Encourage employees to report unsafe conditions or work practices and initiate corrective action
- Promote a quick return to work for employees under supervision
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: