Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
Nouria Energy Corporation is a well-established and respected multi-generational family-owned business operating in the wholesale fuel distribution, convenience store, and car wash sectors throughout New England. This company commands a significant presence in the regional market by supplying branded and unbranded fuel to over 300 locations across New England and New York. Nouria Energy proudly partners with many top industry brands including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, and Exxon, among others. Their wholesale distribution arm is complemented by a robust retail presence, managing more than 150 company-operated convenience stores across New England and maintaining a strong... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in food service management or supervisory role
- Ability to lift up to 35 pounds
- Capability to stand for prolonged periods
- Physical ability to access all areas of the store
- Commitment to maintaining safety and cleanliness standards
- Basic computer skills
- Excellent interpersonal and communication skills
Job Qualifications
- ServSafe certification a plus
- Proven work experience as a shift lead, supervisor, or similar role in food service
- Proven customer service experience with a track record for problem solving
- Proficient food and beverage knowledge
- Computer literate
- Strong motivational and people skills
- Working knowledge of food service and coffee equipment
- Ability to troubleshoot minor problems
Job Duties
- Responsible for the daily operation of all Food Service Areas including made to order food, commissary food, bakery, and dispensed beverages such as coffee, fountain, and slush
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
- Train new and current employees on proper customer service practices
- Enforce all company procedures and protocols
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria's customer service program at the site level
- Responsible for minimizing safety risks to employees, customers, and suppliers and ensuring site employees are trained on safety policies
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents
- Manage the maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- Support implementation of the Nouria Safety and Health program
- Promptly report and investigate workplace accidents, injuries, incidents, or illnesses involving employees
- Complete new employee safety orientation
- Regularly inspect stores for workplace hazards and initiate corrective action
- Encourage employees to report unsafe conditions or work practices and initiate corrective action
- Promote a quick return to work for employees
- Ensure physical maintenance, safety, cleanliness, and attractiveness of all store facilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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