Job Overview
Job Description
Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Known for its commitment to service, innovation, and sustainability, Aramark focuses on creating remarkable experiences for its customers and fostering a workplace where employees can thrive and grow professionally. Driven by its mission to do great things for its employees, clients, communities, and the planet, Aramark promotes a culture of inclusion, diversity, and equal opportunity. They emphasize the importance of teamwork, respect, and continuous improvement, making it an ideal workplace for individuals passionate about delivering exceptional service and making a meaningful impact. The company is dedicated to developing talent, fueling passions, and empowering professional growth, ensuring every employee can reach their full potential in a dynamic and supportive environment.
The Food Service Manager role at Aramark is a key management position responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This role involves not only the implementation of effective dining solutions that align with customer needs and tastes but also leading a team to deliver outstanding service and operational excellence. The Food Service Manager will work closely with the Food Service Director to plan, direct, and coordinate food service activities, ensuring the finished product meets the highest standards of quality and customer satisfaction.
This role requires a strong leader who can engage and develop team members using Aramark's coaching model, reward and recognize employee efforts, and drive team performance to meet both client expectations and company objectives. The manager will be responsible for maintaining safety and sanitation standards, managing financial performance by overseeing profit and loss statements, and ensuring all operational practices comply with relevant policies and regulations. With a focus on productivity, this role demands efficient operations management, cost control, and profit optimization.
Additionally, the Food Service Manager is expected to foster excellent client relationships by identifying client needs and communicating operational progress effectively. They will lead the front of the house dining operation, ensuring a seamless and unified food service experience through collaboration with other departments. Physical demands of the role include occasional lifting up to 50 pounds and standing for extended periods, emphasizing the hands-on nature of the position.
Overall, this opportunity at Aramark offers candidates the chance to develop new skills in a supportive environment where adaptability and commitment to excellence are highly valued. The company culture encourages doing what it takes to get the job done and making a positive impact for employees and customers alike. This position is ideal for motivated individuals seeking a challenging and rewarding career within a globally respected food service and facilities management organization.
The Food Service Manager role at Aramark is a key management position responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This role involves not only the implementation of effective dining solutions that align with customer needs and tastes but also leading a team to deliver outstanding service and operational excellence. The Food Service Manager will work closely with the Food Service Director to plan, direct, and coordinate food service activities, ensuring the finished product meets the highest standards of quality and customer satisfaction.
This role requires a strong leader who can engage and develop team members using Aramark's coaching model, reward and recognize employee efforts, and drive team performance to meet both client expectations and company objectives. The manager will be responsible for maintaining safety and sanitation standards, managing financial performance by overseeing profit and loss statements, and ensuring all operational practices comply with relevant policies and regulations. With a focus on productivity, this role demands efficient operations management, cost control, and profit optimization.
Additionally, the Food Service Manager is expected to foster excellent client relationships by identifying client needs and communicating operational progress effectively. They will lead the front of the house dining operation, ensuring a seamless and unified food service experience through collaboration with other departments. Physical demands of the role include occasional lifting up to 50 pounds and standing for extended periods, emphasizing the hands-on nature of the position.
Overall, this opportunity at Aramark offers candidates the chance to develop new skills in a supportive environment where adaptability and commitment to excellence are highly valued. The company culture encourages doing what it takes to get the job done and making a positive impact for employees and customers alike. This position is ideal for motivated individuals seeking a challenging and rewarding career within a globally respected food service and facilities management organization.
Job Requirements
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Qualifications
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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