Hy-Vee logo

Hy-Vee

Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
supportive work environment

Job Description

Hy-Vee is a well-established supermarket chain known for its commitment to customer satisfaction and community engagement. As a company, Hy-Vee prides itself on its dedicated workforce, often described as the company's greatest strength. With a mission to offer 'a helpful smile in every aisle,' Hy-Vee creates an environment where employees are fully engaged and motivated to support both customers and their colleagues. Across the Midwest and beyond, Hy-Vee stores provide a wide array of groceries, fresh foods, and specialty departments, all devoted to delivering excellent service and top-quality products. The company emphasizes a culture of growth mindset, professionalism, and results... Show More

Job Requirements

  • High school diploma or equivalent
  • One year of similar or related experience
  • Ability to solve practical problems and interpret instructions
  • Completion or willingness to pursue food safety sanitation courses
  • Ability to perform physical work involving lifting up to 50 pounds
  • Ability to perform activities such as climbing, balancing, kneeling, reaching, and standing
  • Visual acuity including depth perception and color vision
  • Ability to maintain punctuality and adhere to schedules
  • Successful completion of pre-employment drug screen

Job Qualifications

  • High school diploma or equivalent
  • One year of similar or related experience
  • Completion of sanitation or food safety courses encouraged
  • Excellent hospitality skills
  • Strong problem-solving abilities
  • Ability to perform arithmetic involving fractions, decimals, and percentages
  • Ability to manage and guide staff
  • Knowledge of food safety and sanitation practices
  • Effective communication and customer service skills
  • Leadership and team coordination experience

Job Duties

  • Provide prompt, efficient and friendly customer service
  • Smile and greet customers in a friendly manner
  • Learn and use customers’ names whenever possible
  • Assist customers by escorting them to products, securing out-of-reach products, loading or unloading heavy items, noting customer suggestions
  • Answer telephone promptly and take product orders
  • Work with co-workers as a team to ensure customer satisfaction
  • Review daily production list and assign tasks
  • Ensure food display case products are rotated and replenished
  • Monitor kitchen areas for cleanliness, repairs, and safety
  • Ensure proper staffing levels
  • Oversee food quality, presentation, and inventory in multiple departments
  • Collaborate with chefs on menu planning and purchasing
  • Estimate food and beverage costs
  • Supervise portion control to minimize waste
  • Perform quality checks on preparation and service
  • Set departmental standards for customer service and profitability
  • Analyze sales trends and prepare advertising content
  • Plan marketing, advertising, and special restaurant functions with management
  • Monitor health, safety, and liquor regulation compliance
  • Resolve food quality and service complaints
  • Arrange maintenance and equipment repairs
  • Select menu items and set prices based on cost analysis
  • Direct hiring, training, and scheduling food service staff
  • Enforce sanitary food handling and cleanliness
  • Ensure compliance with food safety guidelines
  • Handle customer issues
  • Maintain cleanliness and professional appearance
  • Adhere to company policies and schedules
  • Assume supervisory duties in absence of other managers
  • Assist in other store areas as needed
  • Ensure competitive market pricing
  • Perform other related duties and special projects

OysterLink focuses on restaurant and hospitality jobs.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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