Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Hy-Vee is a renowned regional supermarket chain headquartered in the Midwestern United States, widely recognized for its commitment to quality, community involvement, and exceptional customer service. Established with a goal to provide a comprehensive shopping experience, Hy-Vee offers a variety of products ranging from fresh groceries, bakery, and deli items to pharmacy services and health and wellness products. Hy-Vee prides itself on fostering a work environment where employees are valued and motivated, emphasizing the importance of teamwork and a positive attitude. Known for the slogan "a helpful smile in every aisle," Hy-Vee's culture is built on delivering outstanding service with... Show More
Job Requirements
- High school diploma or equivalent
- One year of related experience in food service
- Sanitation or food safety coursework encouraged
- Ability to perform medium physical work including lifting up to 50 pounds
- Visual acuity with or without correction including depth perception and color vision
- Physical ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions
- Willingness to work in a fast-paced environment with exposure to noise, cool environments, and cleaning chemicals
- Must pass pre-employment drug screening
- Adherence to company policies and punctual attendance
Job Qualifications
- High school diploma or equivalent
- At least one year of similar or related food service experience
- Knowledge of food safety and sanitation practices
- Strong hospitality skills
- Ability to solve practical problems with limited standardization
- Comfortable performing arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, mail materials, copy data, interview for basic information, and guide people
- Experience working in a fast-paced environment
- Basic supervisory or leadership experience preferred
Job Duties
- Provide prompt, efficient, and friendly customer service
- Smile and greet customers in a friendly manner
- Assist customers by escorting them to products, securing out of reach items, loading/unloading heavy items, and noting customer suggestions
- Answer telephone promptly and take product orders
- Work as a team to ensure customer satisfaction
- Review daily production list and assign tasks
- Ensure food display case is rotated and replenished
- Oversee quality and presentation for all food departments
- Manage inventory for food departments
- Collaborate with chefs on menu planning and supply purchasing
- Estimate food and beverage costs
- Supervise portion control to minimize waste
- Conduct frequent quality checks
- Set department standards for customer service, cleanliness, employee relations, and profitability
- Analyze sales and trends and prepare ad projections
- Plan marketing, advertising, and special functions
- Monitor staff and customer adherence to health and safety standards
- Resolve complaints concerning food quality and service
- Arrange maintenance and repair of equipment
- Select and price menu items
- Direct hiring, training, and scheduling of staff
- Enforce sanitary practices and food safety guidelines
- Handle customer issues professionally
- Maintain adherence to company policies and work schedules
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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