
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
supportive work environment
Job Description
Hy-Vee is a well-established and respected supermarket chain known for its commitment to quality, customer service, and community involvement. With a strong presence across multiple states, Hy-Vee has built its reputation on providing customers with fresh products, innovative food offerings, and a pleasant shopping experience. At Hy-Vee, the workforce is considered the company’s greatest strength, and the organization values a culture of helpfulness, positivity, and engagement. This is reflected in their promise of "a helpful smile in every aisle," emphasizing how important customer interactions and employee collaboration are to the brand's ongoing success.
Hy-Vee operates various departments within its marke... Show More
Hy-Vee operates various departments within its marke... Show More
Job Requirements
- High school or equivalent experience
- One year of similar or related experience
- Sanitation (food safety) courses encouraged
- Must be able to perform medium work with physical demands including lifting up to 50 pounds
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must have vision capabilities including depth perception and color vision
- Ability to report to work on schedule
- Successful completion of pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- One year of similar or related experience
- Sanitation (food safety) courses encouraged
- Excellent hospitality skills
- Ability to solve practical problems and interpret instructions
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to file, post, and mail materials
- Strong communication and leadership skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, passing along customer suggestions or requests
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Reviews daily production list with department employees and assigns tasks for completion
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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