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University of Michigan

Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan

Job Description

Michigan Medicine is a leading academic health care institution affiliated with the University of Michigan. It is one of the largest health care complexes globally, known for its groundbreaking advancements in medicine and technology since the establishment of the U-M Medical School in 1850. Michigan Medicine comprises more than 30,000 employees dedicated to excellence in education, patient care, community service, research, technology development, and leadership activities at local, national, and international levels. The institution's mission focuses on improving the health of patients, populations, and communities through a triad of patient care, education, and research, ensuring an impactful contribution to society.... Show More

Job Requirements

  • Bachelor's degree in Food Service Management, Dietetics or equivalent combination of education and experience preferred
  • two years supervisory experience
  • 2-4 years experience in institutional or high volume restaurant foodservice operation
  • knowledge of FDA Food Code
  • ServSafe certification within last 5 years or within 60 days of hire
  • experience managing inventory of food and supplies
  • effective verbal and written communication skills
  • excellent customer service skills
  • ability to supervise diverse staff
  • excellent organizational and computer skills
  • general knowledge of foodservice equipment

Job Qualifications

  • Bachelor's degree in Food Service Management, Dietetics or equivalent combination of education and experience preferred
  • two years supervisory experience with at least 2-4 years of experience in institutional or high volume restaurant foodservice operation
  • knowledge of the FDA Food Code and experience managing kitchen operations using safe food handling, sanitation and safety practices
  • ServSafe foodservice certification (current or within 60 days of hire)
  • experience managing inventory of food and supplies and placing orders
  • ability to communicate effectively in written and verbal form
  • excellent customer service and service recovery skills
  • ability to supervise diverse staff
  • excellent organizational and computer skills
  • general knowledge of foodservice equipment

Job Duties

  • Directs tasks to support departmental mission, vision and scope of services
  • manages food safety by ensuring employee training and enforcing food code regulations for food purchasing, preparation, service, storage, sanitation, safety, and security
  • supervises and directs operations of foodservice employees to ensure food is safely prepared according to standardized recipes and menus
  • assures proper portion and cost control of recipes and supplies
  • assures that kitchen equipment and facilities are in proper working order
  • demonstrates accountability for the proper use of patient protected health information
  • ensures a safe work environment that includes education on proper safety and ergonomic techniques
  • enforces proper storage and use of chemicals and use of personal protective equipment
  • accountable for knowledge of and adherence to Joint Commission standards applicable to work area
  • investigates and resolves inquiries and complaints from customers and staff outside the department
  • manages employee performance including orientation, training, work scheduling, task assignment, compliance with mandatory requirements, coaching, handling complaints, and communication
  • encourages teamwork by creating an environment of empowerment and accountability
  • disciplines employees according to contract and departmental guidelines
  • provides staff development opportunities
  • reviews and analyzes financial reports to manage costs
  • performs routine quality indicator collection
  • participates in ongoing quality improvement initiatives
  • implements and assures compliance with federal and state regulatory standards
  • identifies opportunities to improve efficiency and effectiveness of foodservice operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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