Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Michigan Medicine is a renowned academic health system located in Ann Arbor, MI, and is one of the largest health care complexes in the world. Established alongside the University of Michigan Medical School, which opened in 1850, Michigan Medicine has a legacy of pioneering advancements in medical care and technology. Its comprehensive mission is to improve the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development. With a diverse workforce of over 30,000 employees, Michigan Medicine is committed to fostering an inclusive and inspiring environment for its staff. The institution’s vision... Show More
Job Requirements
- Bachelor's degree in food service management, dietetics or equivalent combination of education and experience preferred
- Two years supervisory experience with at least 2-4 years of experience in an institutional or high volume restaurant foodservice operation
- Knowledge of the FDA Food Code and experience managing kitchen operations using safe food handling sanitation and safety practices
- ServSafe foodservice certification within the last five years, or receipt of certification within 60 days of hire
- Experience managing inventory of food and supplies and placing orders to maintain adequate levels of inventory
- Ability to communicate effectively in both written and verbal form
- Excellent customer service and service recovery skills
- Ability to supervise a wide variety of staff members with diverse backgrounds and skill levels
- Excellent organizational skills and computer skills
- General knowledge of foodservice equipment
Job Qualifications
- Bachelor's degree in Food Service Management, Dietetics, or equivalent combination of education and experience preferred
- Supervisory experience of at least two years in an institutional or high volume restaurant foodservice operation
- Experience with performance management, promoting teamwork, and motivating staff
- Knowledge of FDA Food Code and safe food handling, sanitation and safety practices
- ServSafe foodservice certification within the last five years or within 60 days of hire
- Experience managing inventory and placing orders
- Excellent written and verbal communication skills
- Exceptional customer service and service recovery skills
- Ability to supervise a diverse group of staff
- Strong organizational and computer skills
- General knowledge of foodservice equipment
Job Duties
- Directs tasks to support departmental mission, vision and scope of services
- Manages food safety by ensuring employee training and enforcing Food Code regulations for food purchasing, preparation, service, storage, sanitation, safety, and security
- Supervises and directs operations of foodservice employees to ensure food is safely prepared according to standardized recipes and menus
- Assures proper portion and cost control of recipes and supplies
- Ensures kitchen equipment and facilities are operational and safe
- Demonstrates accountability for proper use of patient protected health information
- Ensures a safe work environment by educating on safety and ergonomic techniques and enforcing proper chemical storage and use
- Investigates and resolves inquiries and complaints from customers and staff
- Manages employee performance including orientation, training, scheduling, coaching, discipline, complaints, and communication
- Encourages teamwork and accountability within the team
- Reviews and analyzes financial reports to manage costs within budget
- Participates in quality improvement initiatives and ensures compliance with federal and state regulatory standards
- Identifies opportunities to improve efficiency and effectiveness of foodservice operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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